Leasing Assistant Bilingual EnglishSpanish

At Hispanic Housing our vision is to provide affordable housing that people are proud to call creating quality housing a safe and stable environment and by providing superior customer service we help create part of the foundation that enables people to make a better life for themselves their families their neighbors and communities.

The Leasing Assistant assists the Property Manager with day to day operations to ensure successful day-to-day operations of the property. The Leasing Assistant must be able to interact with a wide range of people and display courtesy and diplomacy in handling residents and property the Property Managers absence or in emergency situations the Leasing Assistant must be able to assume the Property Managers responsibilities under the direction of the Property Supervisor.

ESSENTIAL JOB FUNCTIONS include the following.

• Greet residents prospective residents vendors contractors and visitors in a professional and friendly manner.
• Answer incoming telephone calls direct calls to the appropriate staff member and take detailed messages when necessary.
• Provide general administrative support to the property management team including preparing correspondence reports mail faxes filing and scheduling appointments.
• Maintain organized resident leasing and property management files and records.
• Maintain property waiting lists and assist with creating and updating applicant and resident files.
• Assist prospective residents with the leasing and application process.
• Schedule applicant interviews complete required forms follow up on documentation and assist with rent calculations.
• Processes lease renewals recertifications move-ins and move-outs in accordance with company policies and applicable housing program requirements.
• Enter and update resident leasing and recertification information in property management systems.
• Assist with rent collection processing and related documentation.
• Show available apartments and the property to prospective residents as needed.
• Assist management with property and unit inspections.
• Receive create process and follow up on maintenance work orders.
• Maintain maintenance-related paperwork including reports schedules appointments and time-sheets.
• Prepare invoices and other documentation for management review and approval.
• Assist with preparing delivering and tracking resident and legal notices as needed.
• Maintain staff calendars appointments and resident meetings.
• Monitor office supply inventory and coordinate orders for supplies furniture and equipment.
• Maintain property reports logs manuals and other required documentation.
• Follow all Fair Housing requirements and applicable federal state and local housing regulations.
• Maintain confidentiality of resident applicant and company information.
• Perform other duties as assigned.

Mandatory Job Qualifications

• Fluency in written and spoken English/Spanish is a must.
• High school diploma (minimum); 2-year or 4-year degree a plus.
• Affordable Housing Experience a must.
• Must have or obtain leasing license within 6 months of hire.
• Must have or obtain a COS certification within 6 months of hire
• Knowledge of Fair Housing laws and regulations.
• Excellent customer service skills as well as attention to detail.
• Proficient with MS Office Suite and property management software.

HHDC offers a comprehensive benefits package including:

• Medical Dental and Vision Insurance
• Paid Time Off (PTO)
• Paid Vacation
• Paid Holidays
• 401(k) Retirement Plan
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Assistance Program if applicable
• Ongoing Training and Professional Development
• Opportunities for Career Growth