Learning & Knowledge Content Specialist

Our Wealth Management team at BOK Financial has been helping clients achieve their financial goals for more than a century. We provide comprehensive solutions for individuals and institutions worldwide managing over $117 billion in assets with a disciplined long-term approach. From traditional banking services to specialized offerings like institutional portfolio management and fiduciary tax services we deliver personalized strategies backed by deep expertise. Guided by our core principlesknowledge-driven relationships objective advice and proactive communicationwe are committed to excellence growth and investing in the communities we serve.

At BOK Financial your potential is our priority with opportunities designed to help you grow. We create an environment where people are trusted encouraged and equipped to build meaningful lasting careers. Our leaders invest in development offering guidance connection and support every step of the way. Here youll find a culture focused on what you can achieveempowering you to grow with purpose and make an impact.

• You will create and maintain a robust repository system full of information for our Wealth Management employees
• You will work closely with Subject Matter Experts and Leadership to determine needs and direction within the system.
• You will ensure accuracy and pertinence of existing information on a regular basis.
• You will be providing tools and updates that help make others jobs easier and more efficient.

This level of knowledge is normally acquired through completion of a bachelors degree in English Journalism Marketing Communications Technical Writing or a related field with 2 5 years of relevant experience in developing/managing learning content or 5 7 years of equivalent experience. Experience in Instructional Design and an LMS system preferred. Work experience in a financial institution or thorough understanding of financial products and services preferred.

• Exceptional written and verbal communication skills
• Existing knowledge of products services policies procedures processes and applicable regulations
• Knowledge of technical copywriting and editing especially for Web publication
• Strong ability to consolidate significant amounts of information into a usable format and communicate complicated concepts and technical data in simple terms
• Ability to effectively manage multiple projects in a fast-paced deadline-driven environment
• Proven ability to build consensus and work effectively within cross-departmental teams
• Detail-oriented in process and in results
• Advanced knowledge of HTML content management systems (CMS) or knowledge management systems (KMS) preferred
• Familiarity with supporting software applications (e.g. ServiceNow SharePoint etc.)
• Experience with content management writing and editing and utilizing web tools to distribute information.
• Strong organization and planning skills
• Understanding of reporting including the ability to create written or verbal communications on report content ability to create strategies and action plans based on identified trends