Learning & Development Facilitator

The Student Success division at the University of South Florida is comprised of 60 departments providing students with academic support engagement opportunities health & wellness services and enhancement of the educational experience. The Academic Success Center (ASC) is part of Undergraduate Studies and is a partner in the USF Tampa Library Learning Commons. Offering a variety of academic support services the mission of the department is to strengthen students ability to learn effectively and efficiently. This is accomplished through learning center best practices that are content centered and seek to understand the role of tutoring and writing support at USF and adapt to meet the diverse needs of students faculty and staff.

The Learning and Development Facilitator (LDF) supports ASC online initiatives focused on tutoring and digital media learning resources with the intent of increasing student access. The LDF reports to the ASC Director and works alongside other ASC team members and tutors to design and develop multimedia content for the ASC website social media platforms and learning management addition the LDF serves as one of the lead instructors for College Reading and Learning Association (CRLA) tutor training for levels 1 2 and 3 both remotely and face-to-face. The LDF works in partnership with faculty and staff to create learning experiences to support retention and persistence efforts. The role requires strong technical skills to advance student learning strong communication skills and the ability to convey technical information to all audiences.

Annual Salary: $62553.00

• Oversees the overall operations of online tutoring and learning resources for the Academic Success Center. Recruits hires supervises onboards and evaluates online student tutors. Supports tutors and students utilizing remote tutoring services across all ASC centers including evenings and weekends by helping resolve technical and appointment issues in real time. Assists with oversight of daily operations of the ASC.
• Creates maintains and oversees the production of educational digital media content to support student learning and success (web social media learning management system). Develops and facilitates online workshops and learning experiences for large and small groups to include students staff and faculty.
• Serves as co-lead instructor of the ASCs College Reading and Learning Association (CRLA) tutor training program provided to all USF peer tutors in both remote and face-to-face formats. Maintains CRLA program standards for certification.
• Participates in outreach initiatives hosted by campus partners. Represents the ASC at student staff and faculty orientations. Attends and serves on campus committees as deemed appropriate within scope of role and LDF responsibilities.
• Monitors and assesses the impact of online tutoring and learning resources including conducting surveys tracking usage and developing progress reports. Research literature and other materials to ensure services are informed by current evidence-based practices.
• Performs other duties as assigned.

Minimum Qualifications:

• This position requires a Bachelors degree in Education Curriculum Design Instructional Design Graphic Design or other related field of study.
• One year of full-time work experience in a related position.
• Must be able to work evenings and weekends.
• Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
  Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
  SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
  A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
  (a) Two years of direct experience for an associate degree;
  (b) Four years of direct experience for a bachelors degree;
  (c) Six years of direct experience for a masters degree;
  (d) Seven years of direct experience for a professional degree; or
  (e) Nine years of direct experience for a doctoral degree
  Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
  Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications:

• Masters degree in Instructional Design Education Curriculum Design Graphic Design or other related field of study.
• Two to three years of experience in higher education in a related position.
• Familiarity with CANVAS or equivalent LMS.
• Knowledge of accessibility and ADA requirements for online course delivery.
• Previous management and/or supervisory experience.
• Experience with videography video editing photography photo editing social media and general graphic design a plus.

The University of South Florida is a top-ranked research university serving approximately 50000 students from across the globe at campuses in Tampa St. Petersburg and USF 2025 U.S. News & World Report recognized USF with its highest overall ranking in university history as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU) a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USFs Division I athletics teams compete in the American Conference. Learn more at.