Learning & Development Facilitator, AI & Digital Workplace Enablement

City/State

Work Shift

Overview:

We are looking for an exceptional facilitator to help the workforce build practical confidence with AI and the broader digital workplace.

The Learning & Development Facilitator AI & Digital Workplace Enablement will help employees and leaders build practical confidence using AI and digital workplace tools in their day-to-day work. This is a training and facilitation role first focused on creating a comfortable learning environment explaining concepts in plain language and helping adult learners turn new tools into useful work habits. The facilitator will support the broader organization through virtual workshops hands-on learning sessions small-group support and one-on-one coaching with leaders. While familiarity with AI Microsoft 365 Microsoft Copilot Zoom Teams and other digital workplace tools is valuable deep technical expertise is not required. Candidates should be comfortable demonstrating and teaching workplace technologies but will not be expected to develop software administer systems or provide technical support.

What This Role Will Do

Facilitate engaging instructor-led virtual hybrid and hands-on learning experiences for employees at every level from frontline staff to senior leaders.

Provide at-the-elbow coaching and small-group support including one-on-one sessions with executives and leaders who learn best in the flow of their actual work.

Teach practical role-relevant uses of AI and digital workplace tools with emphasis on daily work judgment confidence and responsible use.

Turn complex or technical information into clear approachable learning for nontechnical audiences.

Create workshops demonstrations practice activities office hours job aids prompt examples and short-form performance support.

Consult with business partners and subject matter experts to identify where employees are getting stuck and what skills or habits will make the biggest difference.

Design learning around real scenarios and workflows rather than generic feature demonstrations.

Facilitate conversations about appropriate safe and responsible use of AI and workplace technology.

Gather learner feedback and use it to improve training resources and adoption support.

Stay curious about emerging tools and topics and quickly build enough working knowledge to teach their most useful applications recognizing that the subject matter of this role is expected to expand over time.

• Bachelors Level Degree required

• Relevant AI Microsoft 365 Microsoft Copilot facilitation coaching or adult-learning certifications are preferred

• 57 years of relevant experience facilitating corporate learning adult education training delivery change enablement digital adoption or related learning programs.

• Experience facilitating engaging instructor-led virtual hybrid and hands-on learning experiences for adult learners at varying levels of the organization.

• Ability to translate complex or technical information into clear approachable practical learning for nontechnical audiences.

• Experience coaching leaders executives departments or small groups through new tools workflows or workplace technology adoption.

• Comfort learning new technology and demonstrating realistic applications of AI Microsoft 365 Microsoft Copilot collaboration tools or other digital workplace solutions.

• Strong consulting listening communication and facilitation skills with the ability to build trust adapt in the moment and support learners with varying levels of confidence.

We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay rate for Full Time employment is:$60756.80-$101254.40. Additional compensation may be available for this role such as shift differentials standby/on-call overtime premiums extra shift incentives or bonus opportunities.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.