Leadership & Client Development Specialist

We are seeking a motivated and people-focused Leadership & Client Development Specialist to support client relationships contribute to team development and assist with activities that strengthen service and business growth. This role is well suited for someone who communicates confidently enjoys working with people and is comfortable taking initiative in a collaborative environment.

• Build and maintain positive relationships with clients and prospective clients
• Identify client needs and assist with appropriate services and solutions
• Follow up with clients and maintain ongoing communication
• Support client retention engagement and relationship-building efforts
• Assist with outreach and business development activities
• Help new team members become familiar with available tools resources and processes
• Provide guidance and support to team members as they develop their skills
• Participate in training development and team-learning opportunities
• Encourage effective communication accountability and professional growth
• Assist with coordinating team activities and development initiatives
• Maintain organized records of client and business-development activity
• Collaborate with team members to support individual and overall business goals

• Strong interpersonal and communication skills
• Leadership coaching mentoring or team-support abilities
• Professional and client-focused approach
• Good organizational and time-management skills
• Comfortable communicating with a variety of personalities and backgrounds
• Ability to work independently while contributing to a team environment
• Comfortable learning and using online systems and digital tools
• Reliable follow-through and ability to manage multiple priorities
• Previous experience in leadership customer service sales training hospitality business development or a related field is helpful but not required

• Remote work environment
• Flexible scheduling
• Comprehensive onboarding and training
• Ongoing leadership and professional development
• Access to business tools resources and training platforms
• Continuing education opportunities
• Collaborative team environment
• Opportunities to develop leadership client-service and business-building skills