Lead Veterinary AssistantTechnician

Mixed Pet Veterinary Hospital is a general practice serving the companion animals of Charlotte North Carolina and surrounding team includes a dental residency trained veterinarian and brings decades of experience and passion for tailoring care to each patient and pride ourselves on our welcoming and trustworthy positive team culture with a focus on ongoing education and development.

Compensation: $18$27/hour commensurate with licensure and experience

PositionSummary:

The Lead Veterinary Assistant is a senior clinical support leader responsible forsettingthe standard for patient care team performance and operational excellence within the addition to performing advanced Veterinary Assistant duties the Lead Veterinary Assistant serves as a mentor trainer and process improvement partner for the Practice Manager and veterinary team. This role may include direct supervision of Veterinary Assistants and plays a key role in ensuring consistency efficiency and high-quality clinical support.

PrimaryResponsibilities:

• Model and reinforce exceptional patient care client communication and professional standards across the hospital.

• Provide mentorship training and day-to-day guidance to Veterinary Assistants supporting skill development and performance consistency.

• Assistveterinarians during exams diagnostics treatments and surgical procedures serving as a clinical resource for the team.

• Safely restrain animals and ensure proper handling techniques are followed by all team members.

• Support onboarding and training of new Veterinary Assistants reinforcing hospital protocols and clinical workflows.

• Monitor and support adherence to medical safety and sanitation protocols.

• Partner with the Practice Manager toidentifyopportunities for workflow improvements efficiency gains and enhanced patient care.

• Assistwith scheduling coverage coordination and task prioritization for Veterinary Assistants as needed.

• Support inventory management stocking of clinical supplies and organization of treatment and exam areas.

• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.

• Ensureaccuratemedical record documentation treatment plan entry and charge capture.

• Maintain compliance with all safety confidentiality and patient care protocols.

• Perform all standard Veterinary Assistant duties as needed to support hospital operations.

• Perform other duties as assigned by the Practice Manager.

Qualifications:

• High school diploma or equivalent required.

• Minimum of 3 years of veterinary assistant or related animal care experiencerequired.

• Prior experience mentoring training or leading peers strongly preferred.

• Strong communication organization and problem-solving skills.

• Demonstrated ability to lead by example and foster a collaborative positive team environment.

• Proficiencyin veterinary practice management software and Microsoft Office applications.

• Ability to remain composed and professional in high-stress or emotionally charged situations.

• Able to work safely around cleaning chemicals anesthetic gases radiation zoonotic diseases and animal bodily fluids.

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.

• Comfortable sitting standing walking bending and kneeling for extended periods throughout the workday.

• Professional neat appearance consistent with hospital standards.

Hours:

• Must be able toworka flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.
• Typically 35-40 hours/week. Rotating Saturday schedule.

Compensation and Benefits:

• We offer a comprehensive benefits package that includes medical dental and vision addition employees are eligible toparticipatein our401(k) retirementplan. Other benefits include paid time off paidholidaysand access to employeeassistanceprogram.