Lead
Job Location:
Trenton, NJ - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Summary Details
The Cleaner position provides the cleaning and upkeep of an assigned area.
Payrate$20.50 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based
on applicants experience skills abilities geographic location and alignment with market data.
ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM)
- Conducts quality improvement inspections within assigned areas of responsibility
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations
- Assures the highest quality of customer satisfaction
- Assists with Training and Development
- Provides guidance in safety cleaning processes procedures and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness absenteeism work performance etc using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks
- Responsible for the running and leadership of the shift in the absence of the Supervisor
- When the Supervisor is present the lead worker may be responsible for directing smaller work groups
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees
- While disciplinary authority is not given to this position it is expected that the Lead will report performance issues to the Supervisor
- Establishes and maintains effective communication and working relationships with passengers co-workers shift coordinators supervisors managers etc.
- Complies with all safety security compliance and quality standards and procedures established by the Company Clients and regulatory authorities
Responsibilities
- Provides leadership and direction to team members
- Provides open communication between field employees and management
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules work assignments
- Assists with making daily and weekly work schedules
- Oversees and performs cleaning operations in assigned building
- Takes care of keys and access cards for the property
- Reports damaged broken and out of work features/items
- Makes sure premises are secured at all times
- Oversees and performs additional service requests (tag job) in assigned building
- Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
- Coordinates scheduling of cleaning crew.
- Oversees quality of jobs and confirms completion with Area Manager.
- Provides training to all new hires assigned to the building
- Attends and participates in all meeting and training sessions involving assigned property and crew.
- Completes time sheets validates time sheet accuracy and delivers time sheets to office.
- Checks supplies equipment and chemicals weekly.
- Completes order forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Miscellaneous duties as assigned
- Must be 18 years of age or older.
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable) ten-year work history if available
- Customer Service Experience
- One year of lead or supervisory experience
Qualifications
Responsibilities
Provides leadership and direction to team members
Provides open communication between field employees and management
Provides positive coaching to team members
Assists with the training of housekeeping staff and schedules work assignments
Assists with making daily and weekly work schedules
Oversees and performs cleaning operations in assigned building
Takes care of keys and access cards for the property
Reports damaged broken and out of work features/items
Makes sure premises are secured at all times
Oversees and performs additional service requests (tag job) in assigned building
Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
Coordinates scheduling of cleaning crew.
Oversees quality of jobs and confirms completion with Area Manager.
Provides training to all new hires assigned to the building
Attends and participates in all meeting and training sessions involving assigned property and crew.
Completes time sheets validates time sheet accuracy and delivers time sheets to office.
Checks supplies equipment and chemicals weekly.
Completes order forms completely and accurately.
Coordinates equipment usage and inventories.
Performs all tasks and duties required of your team
Miscellaneous duties as assigned
Qualifications
Must be 18 years of age or older.
Must meet all requirements to receive approval for working in specific ATS environments (if applicable) ten-year work history if available
Preferred Qualifications
Customer Service Experience
One year of lead or supervisory experience
