Lead Supplier Quality Engineer
Salisbury, DE - USA
Job Summary
How will you make an impact
We are launching a new manufacturing site in Salisbury NC focused on cold plates and liquid-cooled infrastructure products.
This is a builders role: were looking for a Supplier Quality leader with proven results standing up supplier quality at a facility from ground zerocreating the processes developing the team qualifying suppliers and driving stable ramp to volume.
You will lead supplier quality strategy and execution across cold plate precision machining fluid handling and surface finishing/plating supply chains. Youll also manage a team of Incoming Quality Inspectors establishing robust incoming controls and escalation pathways while partnering closely with Engineering NPI Operations and Program Management.
Location:
This role will be onsite and will work a day shift schedule Mon- Fri.
Travel: Up to 25% to suppliers and partner sites (domestic; occasional international if needed)
What will you do
New Site Build-Out (Ground Zero)-
Stand up the Supplier Quality function for a new facility: governance SOPs templates and operating cadence.
Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards.
Build a scalable model for supplier onboarding qualification risk tiering and ongoing supplier performance management.
Supplier Qualification Audits & PPAP Execution-
Lead supplier capability assessments and qualification activities (QMS/process audits special process validation traceability calibration ESD controls as applicable).
Own supplier PPAP strategy and execution including:
o Design records & change control alignment
o Process Flow PFMEA Control Plan
o MSA/GR&R capability studies (Cp/Cpk where applicable)
o FAI / dimensional layouts
o Material certs compliance requirements
o Part Submission Warrant (PSW) approval and supplier readiness sign-off
Drive supplier corrective actions and verify effectiveness through data and re-validation.
NPI Ramp Sustaining for Cold Plates & Liquid Cooling-
Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet dimensional plating leak integrity cleanliness thermal performance reliability and cosmetic expectations.
Support quality planning and validation for:
o Cold plates: machined features internal flow paths flatness surface finish brazed/bonded joints fittings seals and material compatibility
o Surface finishing/plating: nickel plating and silver plating suppliers including coating thickness adhesion coverage porosity corrosion resistance masking cleanliness and special process controls
o Liquid cooling products: cold plates manifolds CDUs pumps heat exchangers QD couplers hoses/tubing seals
Ensure supplier processes support leak integrity cleanliness/contamination control material compatibility plating quality corrosion resistance and thermal performance.
Incoming Quality & Supplier Performance Management-
Lead Incoming Quality Control strategy: inspection plans sampling gage control inspection work instructions and disposition workflows.
Build and manage supplier performance scorecards (PPM/DPPM escapes OTD COPQ audit performance).
Lead containment and escalation for supplier issues (stop-ship criteria sorting deviations/waivers MRB support).
Corrective/Preventive Action & Continuous Improvement-
Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa.
Implement preventive actions tied to PFMEA risk reduction and field/production feedback.
Drive supplier process improvement focused on yield cycle time reliability and cost of poor quality.
People Leadership (Inspectors)-
Lead coach and develop a team of Incoming Quality Inspectors (scheduling training work allocation and performance management).
Build training and certification plans for inspectors (inspection methods blueprint/GD&T basics gage use workmanship standards).
Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering.
How will you get here
Bachelors Degree in Engineering (Mechanical Manufacturing Electrical Industrial or related).
7 years in Supplier Quality / Manufacturing Quality in precision machined plated or liquid cooling products.
Demonstrated success building or scaling quality systems at a new site or major facility expansion.
Strong working knowledge and hands-on leadership using PPAP (PFMEA Control Plan MSA capability PSW).
Experience leading supplier audits and driving corrective actions to verified closure.
Required experience working with nickel plating and silver plating suppliers including supplier qualification process controls plating specifications coating thickness/adhesion verification and corrective actions.
Ability to operate hands-on in a manufacturing environment (supplier floor site floor).
Preferred Qualifications-
Experience with cold plates liquid cooling systems thermal management products or high-performance computing infrastructure.
Experience with liquid cooling systems and cold plate failure modes (leak contamination corrosion seal integrity plating adhesion/coverage material compatibility and thermal performance).
Working knowledge of ISO 9001 environment and customer audit readiness.
Lean/Six Sigma (Green Belt) or equivalent structured CI experience.
Core Competencies-
Startup mindset: structured fast practicalbuild it right then scale it.
Strong risk judgment: knows what must be perfect vs what must be good enough to launch safely.
Supplier influence without authority; can drive action through clarity and standards.
Strong executive communication: can turn quality chaos into decision-ready updates.
What Success Looks Like (First 612 Months)-
PPAP-based supplier readiness framework deployed for the site.
Critical suppliers qualified with stable processes and approved PPAPs prior to ramp.
Incoming inspection system running smoothly with trained inspectors and clear escalation.
Reduced supplier escapes and measurable improvement in PPM/DPPM and COPQ during ramp.
BENEFITS PACKAGE WITH JABIL
Competitive base salary
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&DJBL TA - Job Requisition Process Status and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunity
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About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.