Lead Services Project Manager
Schenectady, NY - USA
Job Summary
GE Vernova is accelerating the path to more reliable affordable and sustainable energy while helping our customers power economies and deliver the electricity that is vital to health safety security and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world
What impact youll make
Plan coordinate and execute service and operational projects to meet customer and business needs. Responsible for delivering projects on time within budget and to quality standards while ensuring customer satisfaction. Works with cross-functional teams to solve problems improve processes and support departmental goals using established procedures.
What youll do
Project & Operations Management
- Manage service projects from planning through execution ensuring scope schedule cost quality and customer requirements are met.
- Support and improve ITO (Inquiry to Order) and OTR (Order to Remittance) processes tools and workflows.
- Lead operational system and tool migrations while minimizing business impact.
- Provide guidance on project management standards processes and best practices.
Process Improvement & Strategic Support
- Partner with business leaders and stakeholders to identify and implement process improvements.
- Analyze business challenges and develop solutions that increase efficiency compliance and performance.
- Serve as a subject matter expert for OSS operational processes and project transitions.
What youll bring (Basic Qualifications)
- Bachelors Degree from an accredited University (OR a High School Diploma/GED with 3 years of relevant experience)
- Minimum of 3 years experience with Corporate Systems
What will make you stand out
Systems & Workflow Administration
- Manage and maintain OSS SharePoint sites forms workflows libraries and collaboration tools.
- Support key business applications and workflows including EHS reporting resource requests customer reporting and engineering request processes.
- Coordinate updates enhancements and user support for OSS systems and tools.
Business & Financial Operations
- Act as the primary liaison between OSS and Steam Power teams.
- Coordinate annual customer rate updates within PMX.
- Manage OSS project creation demand setup and JIS processing.
- Oversee OSS purchasing activities through Ariba and PMX including supplier setup and purchase orders.
- Work with billing teams to resolve issues and ensure timely processing of OSS billing activities.
- Partner with regional leaders to monitor and reduce unbilled inventory.
Reporting & Communication
- Support business decision-making through data analysis and performance reporting.
- Develop and distribute operational metrics and business updates.
- Manage global OSS communications and information sharing.
Leadership
- Collaborate with global teams business leaders and support organizations.
- Provide guidance and mentoring to team members and stakeholders.
- Support and coordinate work activities with Genpact and other support resources.
GE Vernova offers a great work environment professional development challenging careers and competitive compensation. GE Vernova is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Required Experience:
IC
About Company
GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.