Lead Product Manager Consumer Experience, Services Special Projects
Cupertino, CA - USA
Job Summary
You will lead the consumer experience across the entire lifecycle: connecting customer intent with the right offerings building seamless flows and delivering a trusted experience. You will partner closely with Design Engineering AI/ML and Operations to turn complex ecosystems into an intuitive polished everyday product.
Product Vision u0026 Roadmap: Own the consumer roadmap across client platforms setting clear product priorities and success metrics for discovery engagement conversion and u0026 Search Experience: Define how users browse search and evaluate optionsensuring recommendations and search results are relevant transparent and easy to Flows u0026 Conversion: Design a fast secure and intuitive experience that optimizes outcomes and ensures customer trust over the long u0026 Support: Lead the experience for everything that happens after conversion: status updates cancellations and customer u0026 Experimentation: Define key funnel and engagement metrics; run user studies telemetry analysis and A/B experiments to continuously refine the user -Functional Execution: Collaborate daily with Product Designers Client and Backend Engineers Applied AI/ML teams Finance and Customer Support to deliver high-quality releases on schedule.
10 years of product management experience shipping large-scale consumer products ideally in digital marketplaces or consumer transactional -Funnel Ownership: Demonstrated experience managing an end-to-end user experience from discovery through completion and subsequent Product u0026 UX Sense: Good taste and a proven eye for quality and craftsmanship with experience partnering closely with Design to distill complex workflows into simple elegant user -Informed Decision Making: Experience using funnel analytics user feedback and A/B testing to evaluate features identify drop-off points and guide roadmap Fluency: Comfortable partnering with engineering teams on API interactions data flow app responsiveness and handling real-world edge Communication: Excellent written and verbal communication skills with a track record of authoring structured PRDs and presenting product strategy clearly to cross-functional partners and leadership.n
Experience with conversational interfaces assistants or recommendation-driven with multi-sided marketplaces and transactional in Computer Science Engineering Business Design or equivalent practical experience.n
Required Experience:
IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more