Lead Product Manager Apple Services

Are you passionate about digital services and platform innovation Do you thrive in a central role collaborating with diverse stakeholders Join us as a Senior Product Manager Apple Services within the Apple Services Engineering organization. Our mission is to deliver a scalable privacy-friendly messaging platform that powers meaningful customer engagement and drives lifetime value across Apple Services. nnWe leverage the latest technologies to simplify u0026 accelerate message delivery unlock new engagement capabilities and support global experiences. We strive to enable partner teams to reach and engage their target audiences more effectively. We value your unique experience and perspective and invite you to help shape the future of customer messaging for Apple Services. nnWere looking for an experienced product leader to drive the evolution of our internal Messaging Platform and AI capabilities. This role is critical to delivering intelligent messaging capabilities that leverage AI and ML to simplify workflows optimize experiences and scale across Apple Services.

As the Product Lead for AI-assisted messaging and system architecture youll set the strategic direction and be accountable for delivering capabilities that enhance the messaging platform to meet changing business and customer needs. Success in this role requires simplifying complexity aligning cross-functional teams and maintaining a strong customer experience mindset. Youll be hands-on while guiding a high-performing cross-functional team to ship scalable innovative messaging capabilities that deliver workflow efficiency and business :nn- Lead the product vision and roadmap for AI and ML capabilities and system architecture ensuring alignment with Apple Services business goals and customer needs.n- Define and deliver core platform capabilities synthesizing multiple partner inputs into a coherent prioritized roadmap.n- Define and deliver product requirements and technical specifications in partnership with Engineering.n- Drive the application of AI and ML to automate workflows and continuously optimize messaging experiences and outcomes.n- Define success criteria and evaluation frameworks to ensure AI-assisted capabilities deliver high-quality reliable customer and business outcomes.n- Partner with Analytics to measure impact and attribution and inform ongoing investment :nn- Advocate for innovative AI-assisted capabilities that serve business goals and deliver customer delight.n- Drive roadmap execution and accountability through strong cross-functional collaboration.n- Apply customer-centric and agile methods to continually test learn and launch new capabilities and enhancements.n- Ensure capabilities are scalable reliable and designed to support the evolving needs of the messaging :nn- Partner closely with Engineering Design Analytics and Data Science to innovate and execute the product roadmap.n- Drive collaboration across high-performing matrix teams to build scalable solutions and deliver impactful results within Apples ecosystem.n- Collaborate with Legal Finance and Privacy teams to ensure compliance and ship privacy-centric products.

Proven product management experience building and scaling platform products and systems thinking with the technical depth to partner with Engineering and Data Science on the architecture data models and platform foundations required to scale AI -on experience leveraging AI tooling to rapidly develop prototype and productize experience delivering AI and ML capabilities within complex products or platforms including the automation of end-to-end ability to simplify complex problems with excellent written and verbal communication analytical mindset and attention to detail with the ability to shift between strategic and -driven decision-maker who draws insights from both data and customer partnering with technical and business stakeholders across all levels.

Passion for delivering customer experiences that meet Apples bar for of messaging platforms MarTech product marketing or SaaS/subscriptions is a curious with strong initiative and a passion for emerging technologies and managing international teams is a of marketing and the customer lifecycle.