Lead Product Manager Agreement Manager Search

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for a Lead Product Manager to lead the search and discovery experience for Docusign Agreement this role you will own the end-to-end user experience for how customers search browse and act on agreements in Agreement Manager with a strong focus on usability Al-first experiences and measurable business impact. You will be responsible for improving core search quality and relevance defining and tracking key metrics and stitching together a cohesive experience across search chat and worksheets to help customers ask questions and get trusted answers from their agreements.

This position is an individual contributor role reporting to the Director of Product Management.

Responsibility

• Own the end-to-end product vision strategy and roadmap for search and discovery within Docusign Agreement Manager aligned to the broader IAM platform strategy

• Lead the user experience for how customers search filter sort and explore agreements in Agreement Manager partnering closely with Design and Research to deliver intuitive delightful workflows

• Improve search quality and relevance through experimentation ranking and result presentation; define KPIs implement tracking and use data to continuously refine the experience

• Define and deliver cohesive workflows that connect search chat and worksheets so customers can ask natural language questions get answers and take action in one integrated experience

• Partner with Al Search and Engineering teams to bring Al-first features to market including natural language search conversational query experiences and proactive recommendations

• Work closely with customers prospects and internal stakeholders (including Sales Customer Success Support and GTM teams) to identify problems validate solutions and drive adoption of search- and Al-led workflows

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 12 years of related product management experience for SaaS products and services or 8 years with a Masters degree including meaningful ownership of user-facing search or discovery experiences

• Experience building and iterating on data- and metrics-driven products including defining KPIs instrumenting telemetry and running experiments to improve outcomes

• Experience working cross-functionally with Product Management Design Engineering Data Science/Analytics Program Management Marketing Sales and Customer Support

• Experience leading complex user-facing initiatives end to end from problem discovery and concept validation through launch and post-launch iteration

Preferred

• Experience with search information retrieval or discovery products (for example enterprise search content repositories analytics/workspace tools or knowledge management systems)

• Experience with Al/ML-powered user experiences such as natural language search conversational interfaces recommendations or semantic search

• Experience with B2B or enterprise SaaS products serving large organizations

• Experience working directly with customers and field teams (Sales Solutions Engineering Customer Success Support GTM) to understand use cases validate solutions and drive adoption

• Strong user experience sensibility with a track record of partnering closely with Design and Research to shape delightful end-to-end workflows

• Analytical and problem-solving skills with an ability to align strategy customer needs research data and industry trends

• Ability to influence and collaborate effectively in a matrixed environment with multiple stakeholders and priorities

• Strong written and verbal communication skills including the ability to clearly articulate product strategy requirements and tradeoffs to technical and non-technical audiences

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $186100.00 - $300550.00 base salary

Illinois Colorado Massachusetts and Minnesota: $178900.00 - $252700.00 base salary

Washington Maryland New Jersey and New York (including NYC metro area): $178900.00 - $262825.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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