Lead Patient Services Rep

Cooper Norcross Health formerly Cooper University Health Care is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden New Jersey Cooper Norcross Health has revenues of more than $3 billion and an A credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14000 team members including more than 2200 nurses more than 1200 employed physicians representing 95 specialties and subspecialties and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals its 663-bed flagship Cooper Norcross University Hospital in Camden its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House Childrens Hospital at Cooper Norcross Health in Camden and The Recovery Village Cherry Hill at Cooper a substance abuse rehabilitation and inpatient treatment facility in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Reports Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers seven urgent care centers a wound care center and more than 130 physician physical therapy and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health a not-for-profit health system was named one of Americas Best Large Employers for 2026 by Forbes ranking among the top 200 in the nation. Visit to learn more.

Lead others in providing prompt and accurate patient registrations while delivering good
customer service.

Must be able to multi task and work in a team environment.

This individual serves as a lead and the front-line contact person for all incoming patients.

The incumbent will greet register schedule and provide general information to patients
and/or their families.

Ensures that insurance information is verified co-pays are collected and that patient
charts are prepared in advance.

At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patients Bill of Rights.

3 years experience in a medical environment required.

Some knowledge of medical insurances preferred.

Leadership experience preferred.

Computer literate excellent communication and customer service skills.

High School Diploma or equivalent required

All incumbents must satisfactorily complete a Cooper training program to include:Registration Scheduling E-Commerce.