Lead Med Rec Tech (Roi)

Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed that good working relationships among team members and with management are maintained and that team priorities and goals needs and achievements are coordinated with management.

Performs lead functions over MRT (ROI) positions at the GS-4-6 grade levels. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.

Serves as work leader assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service.

Communicates to the team the problem to be solved or program issues under review and coaches the team and/or individual team members in identifying the parameters of a viable solution. Ensures the organizations vision is integrated into the teams goals strategies activity plans and work products. Ensures team members participate in both short-term and long-term planning stages of team projects.

Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.

Monitors the status and progress of work and makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems that arise.

Maintains records of work accomplishments. Checks work in progress to see that supervisors instructions have been met. Instructs employees in specific tasks and job techniques.

Trains team members in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures policies and directives. Provides expert advice on specific tasks procedures and policies.

Makes written instructions reference materials and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise.

Resolves simple informal complaints of employees and refers more serious matters to the supervisor.

Makes recommendations to supervisor as requested concerning promotions reassignments recognition of performance and personnel needs.

Work Schedule: 0800-1630 Mon - Fri
Virtual: This is not a virtual position.
Functional Statement #: 13877F
Relocation/Recruitment Incentives: Not authorized

• You must be a U.S. Citizen to apply for this job.
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English.
• Experience and Education:
  • Experience. One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge skills and abilities (KSAs) needed to perform MRT (ROI) work. OR
  • Education. An associates degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g. courses in medical terminology anatomy and physiology legal aspects of health care and introduction to health records). OR
  • Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational /training substitutions are appropriate for combining education and creditable experience:
    • Six months of creditable experience that indicates knowledge of medical terminology privacy and release of information the health record and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
    • Six months of creditable experience that indicates knowledge of medical terminology privacy and release of information the health record and successful completion of a course for medical technicians hospital corpsmen medical service specialists or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology and health record techniques and procedures.

• Experience. Applicants must have one (1) year of creditable experience equivalent to the next lower grade (GS-06) level.
  • a) Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.g. Privacy Act Freedom of Information Act Health Insurance Portability and Accountability Act (HIPAA) and 38 U.S.C. 7332 Confidentiality of Certain Medical Records).
  • (b) Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate assemble and disclose protected health information.
  • (c) Ability to apply policies procedures laws and regulations governing privacy and release of information to process requests for release of information.
  • (d) Ability to research and solve difficult questions related to release of health information in an accurate and timely manner

• Ability to work with a team to provide technical guidance plan organize and coordinate activities of release of information to effectively complete job assignments (i.e. distributing workload monitoring the status and progress of work monitoring accuracy of work and ensuring required timelines are met.)
• Knowledge of the laws and regulations related to the authorization and disclosure of health information.
• Ability to effectively communicate both orally and in writing to meet program objectives.
• Ability to prepare reports in various formats and present data to various organizational levels.
• Ability to provide or coordinate staff development and training.