Lead Massage Therapist

Responsibilities

• Consistently offers professional engaging and friendly service
• Ensure the execution of all departmental goals.
• Train and motivate all colleagues.
• Serve as a link between the hotel and the spa industry.
• Provide and take responsibility for the professional delivery of all information to guests (issue resolution)
• Maximizing schedules / resources thereby maximizing revenue.
• All colleagues versed in health and safety
• Maintain adequate inventories
• Dispenses product as needed
• Maintain thorough knowledge of competitors including location product offering pricing and promotions and sales techniques.
• Tracks all provider licenses re: expiration dates.
• Administration and implementation of staff training in all aspects of the spas operations (business telephone usage guest relations retail sales spa services & treatments).
• Ensure effective communication amongst all departments within the hotel.
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical Dental and Vision Insurance 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Minimum of 2 years experience in a spa or related field an asset.
• Experience in the hospitality industry an asset.
• License Massage Therapist required
• Desire to provide phenomenal Guest experiences. 

Physical Demands

This position requires:

• Lifting up to 20lbs.         
• Pushing - 35lbs pressure through wrists 80% of work time. 
• Motions - Bending standing reaching and working with hands arms and fingers continuously throughout workday.

Additional Information :

Your team and working environment:
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One

Our commitment to Diversity & Inclusion: 
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V

Remote Work :

No

Employment Type :

Full-time