Lead Financial Management Specialist
Brooklyn Park, MN - USA
Job Summary
In this leadership role youll guide and mentor other FMS Support Specialists while delivering outstanding customer service to participants and their support teams in Californias Self-Determination Program (SDP).
If youre passionate about self-directed services enjoy being a resource to others and want to lead by example wed love to hear from you.
About Mainsl
At Mainsl were committed to empowering individuals to live a life of their choosing. Through self-direction and personalized services we provide innovative supports that align with peoples goals dreams and values.
Our Financial Management Services (FMS) team plays a key role in supporting individuals and families as they navigate the Self-Determination Program acting as a trusted partner in managing employer and financial responsibilities.
Why Mainsl:
At Mainsl we are dedicated to offering innovative supports that respond to peoples hopes and dreams. We believe in creating a flexible casual work environment that promotes work-life balance while providing a variety of career growth opportunities in social services behavioral health healthcare finance and more.
Salary:$57720.00-$62192.00.
Work schedule:Full-Time- Includes in-office training meetings and work hours.
Key Responsibilities:
- Provide excellent customer service via phone and email to participants in the self-determination program and their teams
- Mentor train and support FMS team members
- Serve as the first point of contact for external concerns or complaints
- Lead Meet and Greets with prospective participants families and stakeholders
- Assist managing parties workers and FMS staff with timesheet systems and payroll processes
- Prepare send and process enrollment and employee paperwork accurately
- Conduct monthly reviews of spending summaries and distribute as needed
- Review and follow up monthly on credentialing for FEA employees
- Provide information and resources about self-directed services
- Clearly explain the roles and responsibilities in a household employer relationship
- Guide internal team members on policies systems and tasks
Qualifications:
- Bachelors degree preferred
- 1 year of experience supporting individuals in self-directed services
- Excellent written and verbal communication skills
- Strong math and analytical abilities
- Comfortable managing high volumes of communication
- Able to prioritize tasks and meet deadlines
- Proficient in Excel and data entry
- Experience with databases and a strong focus on accuracy
- Valid drivers license and satisfactory driving record
What We Offer:
- Comprehensive benefits package including:
- Health dental and life insurance
- 401(k)
- Long-term disability
- Paid time off
- Education assistance
Mainsl is committed to providing Equal Employment Opportunities to all employees and applicants.
Required Experience:
Manager
About Company
We’re in the Business of Hopes & Dreams Supporting People for Every Dream and Direction. Minnesota We help Minnesotans navigate self-directed services, independent living, and lifelong learning with personalized support. Whether you need help managing Consumer Directed Community Suppo ... View more