Lead Connectivity Product Manager
Job Location:
New York City, NY - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Think about your last hotel stay. Did you skip the front desk line with mobile check-in Message the staff for extra pillows Order a late-night snack with a tap on your phone Then youve likely run into Canary in the wild.
Canary Technologies is the leading agentic AI platform for hotel and guest management powering the digital infrastructure for more than 20000 hotels in 125 countries. The worlds most renowned hospitality brands including Marriott International Four Seasons and Wyndham Hotels & Resorts partner with us to increase revenue improve operations and elevate the guest experience.
Weve executed the largest deployment of autonomous AI systems in hospitality building technology that fundamentally redefines how guests and hotels interact. Its made us one of the top-funded hotel technology companies in the world with nearly $200M raised to date.
Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500 company Inc. 5000 fastest-growing company and swept the 2026 HotelTechAwards including Best Place to Work #1 Guest Experience Platform and the Hoteliers Choice Award. Were scaling our team to bring innovation to life faster than ever.
Were growing quickly and were looking for people who are passionate about their work want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards fast pace real ownership. If thats the environment youre looking for this is the place for you.
Come join us! Lets shape the future of hospitality together.
We are looking for an experienced Product Manager to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows. This is a key strategic role that will work across the product team and cross-functionally with our sales customer success and implementations teams. As Product Lead over our Connectivity team you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives.
- Own the end-to-end strategy and roadmap for Canarys third-party integrations across reservation platforms payment gateways and other adjacent hospitality integrations.
- Serve as the platform product manager for integrations across all Canary products defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch.
- Prioritize the integration roadmap based on customer demand enterprise brand requirements and revenue impact.
- Own the relationships with integration partners including technical scoping testing certification and managing each partnership across the integration lifecycle.
- Partner with product teams to ensure integrations meet each products needs while keeping the underlying platform consistent and maintainable.
- Define and track integration health metrics - data accuracy sync reliability uptime latency and coverage - surfacing actionable improvements before customers feel the impact.
- Represent the integrations roadmap to enterprise customers sales and customer success translating technical constraints into clear commitments and realistic timelines.
- 6 years in product management including experience owning platform API or integration products.
- Hands-on experience with third-party system integrations ideally PMS CRS or payment gateways/processors or comparable B2B ecosystems (fintech rails ERP EHR or similar).
- Enough technical depth to go deep with engineers on APIs webhooks data modeling authentication and integration architecture and to ask the right questions.
- A track record as a platform PM serving multiple internal product teams as your customers balancing competing needs against a single coherent platform vision.
- Experience managing external vendor and partner relationships including technical scoping and certification processes.
- Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes.
- Ability to operate with ambiguity and drive alignment across teams without direct authority.
- Experience in hospitality technology (PMS CRS or payments) is a strong plus.
Target cash compensation ranges from $210000 - $260000 including a fixed annual salary and a performance-based bonus paid quarterly.
This role also includes a stock option grant subject to board approval.
Actual compensation will be commensurate with the candidates skill level experience and specific work location.
We work hard to make Canary a fun rewarding and high-energy place to work. Heres how we take care of our flock:
Time Off
- Unlimited PTO: Take the time you need to truly rest and recharge.
- Holidays Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
- Birthday Holiday: A dedicated day off to celebrate you!
Travel & Office Flexibility
- Office Exchange: A travel stipend to visit the team in person at our SF NY or Dallas hubs.
- Canary Hotel Experience: Staying at a Canary hotel Weve got you covered with a credit toward your stay.
- Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.
Growth & Community
- Self Improvement Club: A monthly budget to help you smash your personal goals.
- Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
- Referral Program: Help us grow the flock and score a cash bonus for successful hires.
Required Experience:
IC
About Company
Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide.
