Lead Client Partner, Retail

About Pinterest:

Millions of people around the world come to our platform to find creative ideas dream about new possibilities and plan for memories that will last a lifetime. At Pinterest were on a mission to bring everyone the inspiration to create a life they love and that starts with the people behind the product.

Discover a career where you ignite innovation for millions transform passion into growth opportunities celebrate each others unique experiences and embrace theflexibility to do your best work. Creating a career you love Its Possible.

At Pinterest AI isnt just a feature its a powerful partner that augments our creativity and amplifies our impact and were looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities well explore your foundational skills and how you collaborate with AI.

Through our interview process what matters most is that you can always explain your approach showing us not just what you know but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Lead Client Partner at Pinterest you will serve as a strategic visionary for top-tier Retail client cultivating trusted relationships through deep expertise in Retail Media and performance advertising. You will independently engage assigned customer accounts to promote Pinterests products and develop lower-funnel strategies that drive measurable business outcomes including traffic sales conversion and customer retention.

By leveraging a nuanced understanding of retail businesses retail media ecosystems and client growth priorities you will meet performance targets develop new business expand customer relationships and resolve specific customer issues. You will guide clients in using Pinterest to turn inspiration into action for millions of Pinners while building strategic alliances internally and externally. Success in this role depends on your ability to drive substantial revenue growth and a long-term vision for client success in a collaborative dynamic environment.

• Develop and execute full-funnel sales strategies for top-tier Retail clients with a particular focus on lower-funnel outcomes including conversion sales and retention.
• Cultivate and maintain strong relationships across client and agency stakeholders including C-suite Investment Strategy Retail Media Ecommerce and Activation teams. Organize key educational summits strategy sessions and QBRs.
• Build and execute a strategic business plan to drive revenue growth on Pinterest. Secure buy-in from key stakeholders internally and externally drive accountability through influence deliver year-over-year growth and spearhead annual deal conversations.
• Demonstrate executive presence leadership and influence by understanding the ins and outs of client businesses including retail trends headwinds and tailwinds business goals ecommerce priorities and media KPIs. Challenge the status quo and do not take client directives at face value.

• Serve as a product expert providing guidance on the digital and retail media ecosystem and Pinterests advertising offerings with a focus on performance and lower-funnel solutions.
• Develop tailored retail media and performance strategies that leverage industry insights to achieve business goals and drive adoption of Pinterests performance media solutions including search Shopping and feed-based ads.
• Stay at the forefront of retail ecommerce performance marketing and measurement trends to identify opportunities and address partner needs.

• Spearhead negotiations and develop joint business plans that align to partner goals maximize lower-funnel impact and mobilize cross-functional teams to address complex challenges.
• Drive business growth by analyzing partner goals and performance data delivering data-driven insights and crafting compelling narratives that guide successful retail media and performance strategies.

• Champion Pinterests value proposition by showcasing impactful lower-funnel and performance metrics positioning Pinterest as a key driver of retail growth within advertisers media mix.
• Proactively identify and communicate opportunities for incremental growth working closely with clients to expand retail media and performance partnerships.

• Full-Funnel Advertising Expertise: Strong understanding of media and measurement solutions across brand consideration and conversion with the ability to connect upper-funnel investment to lower-funnel performance.
• Strong Consultative and Negotiation Skills: Proven track record of developing long-term partnerships and effectively negotiating annual partnership agreements ensuring mutual satisfaction and driving high-value client engagements.
• Analytical and Problem-Solving Skills: Ability to think critically and analytically leveraging retail macroeconomic and performance trends to translate learnings into actionable insights that propel revenue growth.
• Goal- and Results-Oriented Approach: Demonstrated ability to consistently achieve revenue goals while balancing short- and long-term growth objectives. Brings a strategic results-oriented approach to client and media management that drives sustainable success and mutually beneficial outcomes.
• Excellent Communication and Collaboration Skills: Ability to thrive in fast-paced environments while maintaining high standards of operational excellence strategic thinking and collaborative partnership.
• Bachelors degree in a relevant field such as digital media business or SaaS sales or equivalent experience.
• Challenger Mindset: Willingness to challenge and remain persistent with key decision-makers. Client Partners continually evolve relationships with client agency retail media ecommerce and creative decision-makers; drive weekly accountability through action plans; and find creative solutions where product or capability gaps exist.
• AI Enthusiast: Demonstrates strong curiosity for and practical application of AI to improve productivity streamline workflows and elevate client communications presentations and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights sharpen strategic narratives and show up as a strong trusted advisor while maintaining sound judgment and a high bar for quality.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Atlanta office.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.