Lead Case Manager
Harlingen, TX - USA
Job Summary
Its a great feeling to work for a company that does so much good for others around the world!
Language Requirement: Fluency in English and Spanish is required.
Required Masters degree in the behavioral sciences human services or social services
fields or bachelors degree and at least three (3) years progressive employment experience
that demonstrates supervisory and case management experience.
Certifications: First aid CPR Emergency behavior intervention
Work experience: Required One (1) year related experience and/or training OR thee (3) years of progressiveemployment experience that demonstrates supervisory and case management experiencewith a bachelors degree; Preferred Two (2) plus years related experience and/or training.
Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Maintain a case load in accordance with agency policies and procedures and licensing and contractstandards.
3. Complete Case Management Tracking for each assigned child.
4. Review completed family reunification packets for accuracy and follow up with sponsor to discuss any issues identified.
5. Complete and submit all relevant forms to the Department of Childrens Services with a copy of FamilyReunification Packet.
6. Receive approved interim Verification Release Form review with child and obtain childs signature.
7. Prepare sponsors to successfully complete and sign all required forms and documents. Forward originaldocuments to Executive Office of Immigration Review (EOIR) with a copy to Department of HomelandSecurity.
8. Complete and submit notice to Executive Office of Immigration Review when Contractor issues approval torelease the child.
9. Assist children during departure/reunification as needed.
10. Participate in scheduled meetings and team decisions and operations.
11. Participate in workshops seminars education programs and activities that promote professional growth anddevelopment.
12. Compile prepare submit and maintain accurate records files forms statistics and additional informationin accordance with agency policies licensing and/or contract requirements.
13. Review and sign childrens records in accordance with agency policies and procedures and applicablelicensing and contract standards.
14. Work evenings weekends and holidays as needed or requested by position supervisor.
15. Implement Compass Connections safety protocols including evacuating with children and other staff in caseof an emergency.
16. Maintain confidentiality in all areas of the service population and program operations.
17. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff the service populationand community members and complying with required dress code at all times.
Other Responsibilities:
1. Communicate with families and/or prospective sponsor(s) within the specified timeframe to discuss the roleof Compass Connections and the reunification process.
2. Process the sponsor information necessary for reunification within the required timeframe.
3. Actively participate in case staffing meetings with the federal Field Coordinators and follow-up withrecommendations.
4. Meet with each assigned child one time between Sunday and Saturday and as requested by child.
5. Meet all deadlines required by program supervisor and federal partners.
6. Foster Care Programs - Support encourage and recruit foster parents.
Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service populations cultural and socio-economic
characteristics.
b. Work collaboratively with other staff members service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed tomaintain a safe environment.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a
multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
Here at Compass Connections we are dedicated to building a diverse inclusive and authentic
workplace. Please feel free to apply for this position even if your work experience and education do notalign perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment and all new hires will be responsible for providingproof.
Compass Connections is an Equal Employment Opportunity (EEO) Employer. It has been and will
continue to be a fundamental policy of Compass Connections not to discriminate on the basis of racecolor religion gender gender identity pregnancy sexual orientation age national origin alienage or citizenship status veteran or military status disability medical condition or any other characteristic prohibited by federal state and/or local laws. This policy applies to all aspects of employment includinghiring promotion demotion compensation training working conditions transfer job assignmentsbenefits layoff and termination.
If you like to work with people that believe they can make a difference in the world this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g. the Age Discrimination in Employment Act (ADEA) and the Americans with Disabilities Act (ADA) it is our policy to provide equal employment opportunity and treat all employees equally regardless of race religion national origin color sexor any other classification made unlawful or prohibited by federal state and/or local laws such as age citizenship status veteran or military status or disability. This policy applies to all terms and conditions of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Other#LI-Mid-Senior level#LI-Full-timeRequired Experience:
Manager
About Company
Compass Connections provides critical services to meet the needs of the community’s most vulnerable children and their caregivers.