Lead Business Analyst, Technology

Job Description Summary

As part of our Compliance Supervision Risk & Audit (CSRA) IT Team a Lead Business Analyst will serve as a strategic partner to business and IT driving the delivery of innovative scalable and efficient technology solutions. You will lead the end-to-end analysis process from requirements gathering and documentation to solution validation and implementation support. This role requires a blend of business acumen technical expertise and leadership to influence outcomes and ensure alignment with organizational goals.

Job Description

This position follows a hybrid work model with an expectation to be in the office 3 days per week at the St. Petersburg FL Corporate Office location.

Please note: This role is not eligible for Work Visa sponsorship either currently or in the future.

Responsibilities

• Translate business needs into clear actionable technical requirements and user stories.

• Act as a subject matter expert (SME) for assigned systems and business domains.

• Lead the elicitation documentation and management of business and functional requirements for complex technology initiatives.

• Collaborate with cross-functional teams including developers QA and business stakeholders to ensure successful delivery.

• Facilitate user acceptance testing (UAT) validate test cases and ensure solutions meet business expectations.

• Create and maintain process flows wireframes prototypes and technical/user documentation.

• Support production issue triage and resolution

• Apply project management change control and issue tracking best practices throughout the project lifecycle.

Experience and Skills:

• Proven ability to elicit & document business requirements influence stakeholders and drive consensus across diverse teams.

• Proficient in data analysis testing support and issue triaging.

• Strong understanding of SDLC Agile Waterfall and hybrid methodologies.

• Proven ability to manage vendor relationships including defining scope monitoring deliverables mitigating risks and ensuring adherence to contractual SLAs.

• Experience with tools like SQL TFS Azure DevOps ServiceNow Visio and Postman a plus.

• Demonstrated ability to manage multiple priorities and switch between projects as needed.

• Excellent communication skills with the ability to translate between technical and business audiences.

• Experience with Legal/Compliance/Risk Management based software implementations specifically OpenPages Business Continuity in the Cloud or Everbridge 360 a plus.

• Familiarity with AI tools (e.g. Copilot ChatGPT) for documentation and productivity is desirable.

Education

Bachelors: Business Administration Bachelors: Computer and Information Science Bachelors (Required)

Work Experience

General Experience 10 to 15 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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