Lead AI Engineer Observability
Chicago, IL - USA
Job Summary
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things learn new skills and discover what you excel atall from Day One.
Job Summary
The Lead Engineer (Generative AI) is a senior technical role responsible for designing developing and operationalizing enterprise-scale Generative AI (GenAI) solutions. This position combines deep hands-on expertise in Large Language Models (LLMs) Retrieval-Augmented Generation (RAG) and agentic AI architectures with strong technical leadership to deliver secure scalable and resilient AI systems.
The role partners across engineering product and business teams to translate complex requirements into production-ready AI capabilities aligned with enterprise standards for security risk and responsible AI.
Key Responsibilities
1. GenAI Solution Engineering
Design develop and deploy GenAI solutions leveraging:
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG) architectures
Prompt engineering techniques
Agentic AI workflows and orchestration
Build intelligent systems using frameworks such as LangChain LangGraph AWS Bedrock and Microsoft Foundry Agent Service
Evaluate emerging tools and frameworks to continuously improve solution quality and innovation
2. GenAIOps & Lifecycle Management
Lead the end-to-end lifecycle of GenAI solutions including:
Solution architecture and engineering
Integration with enterprise systems
Secure deployment and release management
Monitoring observability and continuous optimization
Implement GenAIOps best practices to ensure scalability reliability and cost efficiency
Establish logging evaluation and feedback mechanisms for production AI systems
3. Cloud Platform & Scalability Engineering
Architect and deploy GenAI applications across cloud environments (Azure and AWS)
Design distributed systems capable of supporting high-throughput low-latency AI workloads
Leverage modern infrastructure practices:
Containerization (Docker)
Orchestration (Kubernetes)
Infrastructure as Code (Terraform ARM/Bicep)
Ensure high availability performance and enterprise-grade security
4. Software Engineering & Architecture
Develop scalable maintainable applications using Python and microservices-based architectures
Apply secure coding standards and robust data handling practices for regulated environments
Build and manage CI/CD pipelines supporting automated testing deployment and release management
Enforce engineering best practices including code reviews testing and documentation
5. Technical Leadership & Influence
Provide architectural leadership and guidance across GenAI initiatives
Drive critical design decisions for large-scale complex AI solutions
Mentor and coach senior engineers and development teams
Translate business requirements into scalable secure and resilient technical solutions
Partner with stakeholders across product business risk and security functions
Basic Qualifications
Bachelors degree or equivalent work experience
Six to eight years of relevant experience
Experience Should Include
Bachelors or Masters degree in Computer Science Engineering or related field
8 years of experience in software engineering platform engineering or AI/ML solutions
2 years hands-on experience with GenAI technologies including LLMs and RAG architectures and vector databases
Strong knowledge of agentic AI concepts and frameworks (e.g. LangChain LangGraph)
Experience with cloud platforms (Azure and/or AWS)
Deep understanding of distributed systems and scalable architecture patterns
Proficiency in Python and microservices-based development
Experience with Docker Kubernetes and Infrastructure as Code tools
Demonstrated technical leadership and mentoring experience
Preferred Qualifications
Experience implementing GenAI solutions in enterprise or regulated environments
Familiarity with observability frameworks and AI lifecycle tooling
Understanding of AI governance security and compliance requirements
Experience contributing to or working with AI/ML or GenAI frameworks
Background in financial services or other highly regulated industries
Core Competencies
Technical Depth & Innovation
Strong expertise in GenAI architectures and evolving AI technologies
Ability to balance experimentation with enterprise-grade reliability
Architecture & Systems Thinking
Designs scalable distributed and resilient systems
Aligns architecture decisions with enterprise standards and long-term strategy
Execution & Operational Excellence
Drives end-to-end delivery from concept through production
Ensures high standards for quality security and performance
Leadership & Collaboration
Influences without authority and leads through technical expertise
Mentors engineers and elevates overall team capability
Business & Stakeholder Alignment
Translates complex technical concepts into business outcomes
Partners effectively across product engineering and leadership teams
***This role requires working from a U.S. Bank location three (3) or more days per week.***
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139230.00 - $163800.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
IC
About Company
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