Laundry Valet Attendant

At Loews Hotels at Universal Orlando our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible award-winning hotels located at Universal Orlando Resort.

Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes we are committed to our power of we culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect engage and delight

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting challenging fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you just as we care for others.

Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources Engineering Purchasing Accounting Security Group Reservations Guest Contact Center Information Technology Laundry and Communications.

What Were Looking For:

A detail-oriented and service-driven Laundry Valet Attendant who ensures smooth execution of daily operational activities across guest services and support functions.

Who You Are:

• A meticulous professional who takes pride in presenting garments in perfect polished condition.
• A courteous communicator who interacts with guests professionally and honors their preferences.
• A reliable teammate who manages time efficiently and supports the laundry and housekeeping teams.
• A safety minded individual who follows all procedures for chemical handling and equipment operation.
• A flexible problem solver who adapts to shifting business volumes and guest needs.
• Veterans and military spouses are encouraged to apply.

What Youll Do:

• Collects tags logs and sorts guest laundry and drycleaning items; ensures accuracy and proper handling throughout the process.
• Inspects garments for stains damage or special-care needs and communicates any concerns to leadership.
• Operates laundry equipment including washers dryers steamers and presses according to safety standards and garment specific requirements.
• Presses and finishes garments to brand standards ensuring crisp presentation and timely delivery.
• Packages labels and prepare completed items for delivery; ensure all items are accounted for and presented neatly.
• Delivers finished garments to guest rooms respecting privacy and upholding all security and key-handling protocols.
• Maintains clean organized work areas and assists in inventorying detergents solvents supplies and equipment.
• Communicates guest preferences rush orders and special requests to leadership for timely coordination.
• Supports Housekeeping and Laundry teams with linens uniforms or special project work as needed.
• Follows environmental safety and sanitation guidelines including proper chemical storage and PPE usage.

Other Responsibilities:

• Regularly lift up to 45 pounds bend crouch kneel push pull and walk.
• Stand for extended periods during shifts.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include:

• Valid Florida Drivers License is required.
• Minimum of six (6) months of experience in a Dry-Cleaning operation and/or high-volume laundry operation is preferred.
• Handles the expected number of laundry items per shift (as set by hotel standards or management).
• Timely pickup and delivery of guest laundry or linen.
• Ensures all cleaned items are returned free of stains properly pressed tagged and correctly packaged.
• Prior experience driving cargo vans are preferred.
• Ability to regularly push pull lift up to 50 lbs
• Ability to communicate effectively in English verbally with team members leaders and guests required.
• Must be able to work a flexible schedule nights weekends and holidays as required.