Labor Engineering PM II, Worldwide Grocery Stores (WWGS)

As a Labor Engineering PM II for Workforce Engineering (WFE) within WWGS Operations Business Support you will execute the core labor engineering process conducting time studies performing workflow observations analyzing task-level data and developing labor standards that drive accurate staffing models across store formats. You will work closely with store operations teams to observe measure and document work processes translating field observations into data-driven labor standards. This role requires strong analytical rigor attention to detail and the ability to manage multiple concurrent studies while delivering accurate defensible results that directly impact store-level labor planning.

Key job responsibilities
Time Studies & Workflow Observation:
- Conduct time and motion studies across store departments to establish and validate labor standards
- Perform on-site and remote workflow observations to document task sequences durations and frequency
- Apply appropriate allowance factors (fatigue personal delay) to develop fair and accurate standard times
- Ensure study methodologies are consistent repeatable and statistically sound

Labor Standards Development & Maintenance:
- Develop document and maintain labor standards for assigned store departments or process areas
- Analyze task-level data to identify variances between actual and standard performance
- Update standards based on process changes new store formats or operational shifts
- Validate standards through periodic re-observation and data analysis

Data Analysis & Reporting:
- Perform quantitative analysis on labor data to identify trends outliers and opportunities for standards improvement
- Build and maintain reporting tools to track standards accuracy and coverage across assigned areas
- Present findings and recommendations to team leadership with clear data-backed rationale

Process Documentation & Standardization:
- Create and maintain detailed process documentation (SOPs task breakdowns flow diagrams) for observed workflows
- Ensure documentation is clear auditable and accessible to stakeholders
- Contribute to WFEs methodology standards to ensure consistency across the team

Cross-Functional Collaboration:
- Partner with store operations teams to schedule observations gather context and validate findings
- Coordinate with other Labor Engineers to ensure standards align across departments and formats
- Support senior team members on larger-scale projects requiring multi-department analysis

- 3 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree in Industrial Engineering Operations Research Business or relevant field
- 3 years of experience in labor engineering industrial engineering workforce planning or process analysis within retail supply chain or manufacturing operations Strong understanding of time study methodologies
- Analytical rigor with attention to detail in data collection and statistical analysis
- Proficiency in Excel and data analysis tools for standards calculation and reporting
- Ability to observe and document complex workflows accurately and objectively
- Strong project management skills ability to manage multiple concurrent studies and meet deadlines
- Clear written and verbal communication skills for documenting standards and presenting findings
- Comfort working in store environments and adapting observation plans based on operational realities
- Collaborative mindset with ability to build trust with store operations partners

- Experience conducting formal time and motion studies in a retail or warehouse environment
- Familiarity with predetermined time systems (MOST MTM or similar)
- Experience with workforce management systems (UKG Pro Kronos or similar)
- Background in grocery or multi-format retail store operations
- Proficiency in SQL Python or similar tools for data analysis and automation
- Track record of delivering accurate defensible labor standards that drive measurable operational outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at IL Chicago - 74200.00 - 129800.00 USD annually
USA TX AUSTIN - 74200.00 - 129800.00 USD annually
USA VA Arlington - 74200.00 - 129800.00 USD annually
USA WA Seattle - 82700.00 - 129800.00 USD annually