Lab Support Technician I (Phlebotomy) Part Time Nights

Shift: Nights
Schedule: 10:30 PM - 7:00 AM

The Lab Support Technician I (LST I) provides essential laboratory support through specimen collection processing reporting and administrative functions. This role is responsible for ensuring accurate timely and efficient laboratory operations while delivering exceptional customer service consistent with Mercys Mission Values and Service Standards.

The LST I performs phlebotomy and specimen handling using safe accurate and professional techniques while maintaining patient confidentiality and compliance with HIPAA regulations. This position also supports laboratory workflow through specimen processing transport referral coordination and report distribution.

• High school diploma or equivalent
• Successful completion of probationary period
• No active disciplinary actions or performance improvement plans

• College coursework in Chemistry Biology or other science-related fields
• Previous clinical laboratory experience

• Obtain label process transport and refer laboratory specimens following established procedures.
• Assist with specimen processing and report management across laboratory specialty areas.
• Receive distribute and maintain laboratory reports as directed.
• Resolve billing issues as needed.
• Maintain specimen integrity and ensure compliance with confidentiality requirements.
• Perform other duties as assigned.

• Provide professional and courteous service to patients providers coworkers vendors and the public.
• Communicate effectively regarding operational issues and collaborate with appropriate stakeholders for resolution.
• Participate in the training and education of staff as requested.
• Attend departmental laboratory and organizational meetings as required.

• Demonstrate effective computer skills for communication data entry and information management.
• Organize and prioritize work to meet productivity standards and turnaround times.
• Participate in inventory control and resource stewardship.
• Support staffing and departmental operational needs through flexibility and teamwork.

• Maintain competency in assigned responsibilities according to regulatory and departmental requirements.
• Accurately document and communicate information in accordance with established policies and procedures.
• Identify and participate in process improvement initiatives.
• Comply with all laboratory safety regulations including bloodborne pathogen exposure control and chemical hygiene requirements.

• Complete all required competency assessments and departmental training.
• Earn a minimum of six (6) continuing education units (CEUs) annually through job-related or management-approved education activities.
• Complete all mandatory training requirements on schedule.

Successful candidates demonstrate:

• Strong attention to detail and organizational skills
• Excellent customer service and communication abilities
• Ability to work independently and as part of a team
• Commitment to quality safety and patient care
• Initiative professionalism and accountability

Join our team and help deliver exceptional laboratory services that support patient care and clinical excellence.