Lab Support Specialist

In this role you will report to the Site Services Supervisor and will work closely with the Avantors Lab and Production Services team of over 1500 on- and off-site expert personnel and our customers to perform customized mission-based lab work and research protocols that help return time back to science.

Hourly Range: $27 - $29

Shift: Monday - Friday 6 am - 2:30 pm

Location: Vacaville CA

Benefits:

• Health and Wellness: Medical Dental Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO) and Company paid holidays

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA) Health Savings Accounts (HSA) commuter benefits 401(k) tuition assistance employee stock purchase plan discount

• Added Protection Coverage: To include critical illness hospital indemnity accident legal identity theft protection pet auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What were looking for:

Education: High school diploma or GED is required.

Experience: 3 years of experience in laboratory operations customer service or related operations within a research or laboratory environment.

Collaboration Tool: Microsoft Office suite.

Qualifications:

• Working knowledge of laboratory information management systems (LIMS) and inventory platforms.
• Intermediate Microsoft Excel skills.
• Demonstrated experience coordinating workflows or directing daily team activity.
• Strong customer service skills with a professional demeanor.
• Strong organizational skills with the ability to multi-task and meet deadlines.
• Ability to work both independently and as part of a team.

Preferred:

• Higher Education degree in laboratory science chemistry biology business or a related field.
• Experience supporting research biotech pharmaceutical or laboratory customers.
• Familiarity with GxP GLP or regulated industry laboratory practices.
• Knowledge of chemical handling and hazardous materials shipping.
• Lean Six Sigma or continuous improvement training.

How you will thrive and create an impact:

Avantors Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma pharmaceutical educational industrial and high-tech industries with customizable flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Coordinate daily laboratory support workflows across the customer site including glassware processing media preparation sample logistics and equipment monitoring.
• Direct team cadence by setting priorities sequencing tasks and balancing workload across shifts and team members.
• Manage laboratory consumables chemicals reagents and customer-supplied materials including documenting movement and fulfilling customer reporting requirements.
• Coordinate routine instrument maintenance and calibration schedules; escalate complex issues to specialists or vendors.
• Provide daily customer service functions and communicate with customer scientists and points of contact regarding lab operations and service requests.
• Manage purchasing and receiving functions for laboratory consumables and supplies including order entry expediting and resolution of pricing or delivery issues.
• Coordinate sample logistics including receipt storage distribution and shipping in compliance with applicable regulations.
• Handle hazardous materials and prepare shipping documentation in compliance with applicable regulations.
• Utilize Avantor and customer computer systems (LIMS ChemSW customer-specific systems) to fulfill job duties.
• Train and guide associates on standard procedures safety protocols and laboratory system use.
• Identify and lead site-level process improvements that reduce errors improve flow and enhance service efficiency.
• Update and maintain Standard Operating Procedures (SOPs) and document change management.
• Meet safety performance and quality goals established for the site.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.