Knowledge Management Specialist
Job Summary
Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security engineering and health industries. At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
Leidos Defense is seeking a Knowledge Management Specialist to support the Indo-Pacific Logistics Support 2 (ILS2) Program. The Knowledge Management Specialist will support the development implementation and continuous improvement of knowledge management processes tools and repositories that enable effective information sharing collaboration continuity and decision-making across geographically dispersed program teams and mission partners.
Job summary:
The Knowledge Management Specialist will work with program leadership functional leads technical SMEs and customers to identify knowledge management requirements improve business processes develop and maintain standard operating procedures (SOPs) and organize program information to ensure personnel have timely access to accurate relevant and actionable information. The position will support Microsoft 365 and SharePoint-based knowledge management environments structured repositories workflow automation and data organization to improve information accessibility and operational effectiveness.
Primary Responsibilities.
Develop implement and maintain knowledge management processes procedures tools and repositories supporting ILS2 program operations.
Support the Leidos KM team in implementing and maintaining Microsoft 365 SharePoint-based knowledge management and collaboration environments for secure information sharing and cross-functional collaboration.
Maintain structured knowledge repositories containing after-action reports (AARs) SOPs operational data lessons learned and other mission information to support continuity reuse and rapid onboarding.
Gather and analyze requirements from customers program leadership functional leads and SMEs to identify knowledge management collaboration and information-sharing needs.
Develop and maintain SOPs process documentation user guides quick-reference materials templates and other knowledge products that translate complex operational and technical information into clear usable content.
Develop and implement structured workflows and automation to streamline tasking approvals information dissemination and other business processes.
Support the development of analytics-driven knowledge management products and workflows that enable decision advantage and support integrated Common Operational Picture (COP) activities aligned to program battle rhythms.
Organize and maintain program data through effective data tagging metadata search optimization taxonomy and content governance to ensure information is discoverable usable and appropriately controlled.
Administer and support SharePoint sites libraries lists workflows forms permissions metadata and content structures used to organize and share program information.
Develop and implement SharePoint-based solutions automated workflows forms and other capabilities that improve business processes and reduce manual administrative activities.
Modify and maintain SharePoint pages and related HTML/ASPX content as required to support program collaboration and information-sharing requirements.
Work directly with functional and technical SMEs to capture institutional knowledge operational processes lessons learned and best practices across ILS2 task areas.
Analyze existing business processes and recommend improvements to increase efficiency standardization information accessibility and knowledge sharing.
Conduct assessments of program content SharePoint sites and knowledge repositories and provide recommendations to Content Managers Site Managers and program leadership.
Support the capture organization and dissemination of lessons learned and best practices across geographically dispersed locations.
Participate in knowledge management and information governance discussions and provide recommendations regarding SharePoint Microsoft 365 content management workflow automation and KM best practices.
Provide user guidance training and technical assistance for SharePoint Microsoft 365 and other program knowledge management capabilities.
Support program leadership with special projects process improvement initiatives and other knowledge management activities necessary to improve organizational effectiveness.
Basic Qualifications
Bachelors degree and 48 years of prior relevant experience or a Masters degree and 26 years of prior relevant experience. Additional relevant experience may be considered in lieu of a degree consistent with contract and company requirements.
Experience supporting knowledge management content management business process improvement information management or technical documentation functions.
Experience developing and maintaining SharePoint and Microsoft 365 collaboration environments.
Experience developing SOPs process documentation user guides training materials and other knowledge products.
Experience gathering and analyzing customer requirements and translating requirements into practical knowledge management or business process solutions.
Experience working with technical and functional SMEs to capture organize and communicate complex information.
Strong technical writing editing analytical and information organization skills.
Demonstrated ability to analyze processes identify improvement opportunities and recommend practical solutions.
Active Secret clearance or the ability to obtain one.
Preferred Qualifications
Experience supporting Department of Defense Special Operations Forces logistics or other federal government programs.
Experience supporting knowledge management within geographically dispersed or OCONUS operating environments.
Experience with DoD 365 Microsoft Power Platform SharePoint Portals Power Automate Power Apps or comparable collaboration and workflow technologies.
Experience with InfoPath Nintex SharePoint Designer HTML or ASPX.
Experience developing automated workflows for tasking approvals dissemination or other business processes.
Experience with content governance metadata data tagging search optimization taxonomy or structured knowledge repositories.
Experience supporting Common Operational Picture (COP) operational data analytics-driven workflows or decision-support products.
Experience supporting lessons learned after-action reporting business process improvement or organizational knowledge capture initiatives.
Ability to work independently and effectively with geographically dispersed cross-functional teams.
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.