Knowledge Architect, Fleet
Sunnyvale, CA - USA
Job Summary
The Knowledge Architecture team at CoreWeave owns how Product and Engineering captures structures and shares what it knows. We build the internal documentation onboarding content and technical education programs that let engineers find answers and get productive fast and we set the standards that keep that knowledge accurate as the company scales. This role is a dedicated Knowledge Architect for Fleet Engineering embedded with the team that brings CoreWeaves fleet online. If you want your documentation used every day by the engineers who deliver GPU nodes to customers at a company operating at the frontier of AI infrastructure this is the team to join.
Fleet Reliability Operations (FROps) is the part of Fleet Engineering that delivers the nodes our customers use and brings them online in huge volumes. FROps operations engineers own the day-to-day health of the fleet across every CoreWeave region: site bring-up and provisioning provisioning fallout troubleshooting maintenance execution incident response escalations to partner teams and on-call coverage. The team works alongside Fleet Engineering partner teams such as Fleet Provisioning Automation Fleet Monitoring and Analysis Fleet Management Tools Fleet Repair and Remediation and DevFROps and with external orgs such as Metal HAVOCK and HPC Network.
FRO-OED (Onboarding Education and Documentation) is the new sub-team within FROps that owns how that knowledge is captured and taught. FRO-OED is responsible for FROps onboarding educational programs documentation in the FRO Confluence space the standards that documentation is held to and prioritization of internal FROps projects. Its charter is to make sure operations engineers have access to information that is easily digestible non-repetitive indexable and aligned with other engineering teams. Its corpus includes the FROps onboarding curriculum the Site Bring-up Playbook the FROps Systems Web the Engineering Teams and escalation reference Region Quirks the FROps Vocabulary and the runbooks operations engineers follow when standing up and remediating nodes.
This role sits within Knowledge Architecture and works day-to-day with FRO-OED as its primary stakeholder. You bring KAs standards templates information architecture and intake process to Fleet and you bring Fleets operational reality back to KA.
As a Knowledge Architect for Fleet you will add dedicated documentation and onboarding capacity to an org whose work is operationally critical. You will assist in the current audit and revamp of Fleet Confluence docs write and maintain internal technical documentation for FROps and its partner teamsincluding systems documentation workflows runbooks escalation guides and vocabularyand you will build and maintain the onboarding content new operations engineers rely on in their first weeks in a region.
You will work directly with operations engineers quarterbacks operations managers and Fleet Engineering subject matter experts to capture knowledge that today exists only in peoples heads and you will own the Confluence structure navigation and content lifecycle that makes it findable. You will work to the standards set by the Staff Knowledge Architect partner with FRO-OED on FROps-specific standards and priorities and take requests through our intake process from scoping to publication.
In this role you will:
- Under the guidance of KA managerment and FRO-OED assist in building and maintaining the FROps onboarding curriculum including role-based paths for operations engineers quarterbacks and operations managers and extend coverage to FROps sub-teams and partner teams not yet served.
- Work with KA and FRO-OED to develop measurements for onboarding effectiveness for new operations engineers including time to productivity and new hire satisfaction and iterate the curriculum based on what you learn.
- Write edit and maintain internal technical documentation for FROps and Fleet Engineering teams including systems documentation workflows runbooks escalation guides and reference material such as the FROps Vocabulary and Region Quirks.
- Partner with FRO-OED to define and apply documentation standards for the FRO Confluence space and align those standards with KAs Product and Engineering-wide standards and templates.
- Partner with operations engineers Fleet Engineering teams and external partner orgs to capture knowledge that is currently undocumented or held informally including site bring-up patterns incident learnings and tooling workflows.
- Maintain knowledge assets in the FRO and Fleet Confluence spaces including space structure navigation labeling templates and content lifecycle and consolidate duplicated or fragmented content.
- Take documentation requests from FROps and Fleet Engineering through intake scoping delivery and publication and communicate scope timelines and status to requesting teams.
- Run recurring audits of the FROps published knowledge assets for accuracy coverage and discoverability and remediate the gaps you find with priority on content used during on-call incident response and new site stand-up.
- Escalate work requiring staff-level strategy or standards decisions to the Staff Knowledge Architect and surface FROps prioritization questions to FRO-OED leadership.
- Experience writing and maintaining technical documentation for a technical audience such as systems documentation runbooks workflows escalation guides or developer guides. Experience with Fleet teams is a strong plus.
- Demonstrated experience interviewing engineers or subject matter experts and converting what you learn into published documentation.
- Experience building or maintaining onboarding programs or curricula for technical or operations teams.
- Experience owning content in Confluence or a comparable platform including page structure navigation labeling and templates and applying a documentation style guide and template set consistently.
- Experience auditing an existing body of documentation and remediating gaps in accuracy coverage or discoverability.
- Experience managing a request queue in Jira or a comparable system including scoping work and committing to delivery dates.
- Willingness to learn cooperation across multiple concurrent stakeholder teams including teams that operate around the clock and across regions.
- Experience documenting data center operations bare metal provisioning hardware lifecycle or GPU and AI infrastructure.
- Experience working with or documenting for operations SRE or on-call teams including runbooks used during incident response.
- Familiarity with Kubernetes Redfish AWX or Ansible Grafana and PagerDuty or a demonstrated ability to learn operational tooling quickly.
- Experience with docs-as-code workflows including Git Markdown and pull request review.
- Experience with enterprise search and content discoverability for example Glean including how structure and metadata affect retrieval.
- Experience defining information architecture for a large or fragmented body of content.
Wondering if youre a good fit We believe in investing in our people and value candidates who can bring their own diversified experiences to our teams even if you arent a 100% skill or experience match. Here are a few qualities weve found compatible with our team. If some of this describes you wed love to talk.
- You love turning an undocumented system into a page someone can actually follow at 2 AM during an incident.
- Youre curious about how things work and you ask the question the engineer assumed everyone already knew the answer to.
- Youre an expert at structuring information so people find it without being told where it lives.
- Youd rather fix the root cause of a recurring question than answer it again.
- Youre comfortable embedding with a fast-moving operations team and earning trust by shipping content they use.
At CoreWeave we work hard have fun and move fast! Were in an exciting stage of hyper-growth that you will not want to miss out on. Were not afraid of a little chaos and were constantly learning. Our team cares deeply about how we build our product and how we work together which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff the organizations growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry who will want to learn from you too. Come join us!
The base salary range for this role is $134000 to $179000. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).
What We Offer
The range weve posted represents the typical compensation range for this role. To determine actual compensation we review the market rate for each candidate which can include a variety of factors. These include qualifications experience interview performance and location.
In addition to a competitive salary we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations benefits vary and are shared during the hiring process. These include:
- Medical dental and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
California Applicants
California Consumer Privacy Act
Equal Opportunity & Accommodations
CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA) CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process unless such accommodation would cause an undue hardship. If reasonable accommodation is needed please contact: .
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.
Required Experience:
Staff IC
About Company
What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and loc ... View more