Key Account Executive
Chicago, IL - USA
Job Summary
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
RSM US LLP isseekingto add aKey Account Executiveto our Enterprise Sales Organizationtofocus on growing ourcomprehensive suite ofaudit tax and consulting services. The Key Account Executive is responsible for driving growth within major client accounts by fostering strong relationships understanding client needs and applying experience with global accounts multinational organizations and publicly traded company environments to identify strategic opportunities. This role focuses on identifying and pursuing cross-sell opportunities actively converting single-service engagements into integrated partnerships by promoting RSMs assurance tax and consulting offerings. Serving as a strategic advisor the Key Account Executive coordinates internal resources to deliver comprehensive solutions including global tax compliance reporting and advisory services relevant to complex multinational and public company clients. The position is central to strengthening client loyalty expanding executive-level relationships and supporting the organizations overall business objectives with particular emphasis on clients operating in industries aligned with RSM US LLPs key sectors including financial services healthcare construction and real estate manufacturing technology and food and beverage.
Responsibilities:
Strategic Account Leadership & Planning
- Develop and execute comprehensive strategic account plans for 815 assigned key accounts establishing clear revenue targets relationship milestones and cross-sell initiatives aligned with firm growth objectives.
- Conduct quarterly account reviews with internal stakeholders (audit tax consulting partners subject matter experts) to identify expansion opportunities share competitive intelligence and design integrated service solutions.
- Establish and maintain executive relationship mapping for each account identifying decision-makers influencers and key stakeholders across the C-suite and operational functions to enable multi-threaded engagement.
- Lead the transition of single service line clients (audit-only tax-only or consulting-only) into multi-service partnerships by connecting client business challenges to RSMs integrated capabilities in assurance tax and consulting.
Revenue Growth & Expansion
- Drive year-over-year organic revenue growth within assigned accounts through renewals upsells cross-sells and the pursuit of new service opportunities. Target 1015% annual account growth with particular emphasis on cross-functional service expansion.
- Identify and qualify high-value expansion opportunities including gaps in service utilization unmet business needs and industry-specific challenges that align with RSMs portfolio (e.g. integration of tax planning with transaction advisory risk consulting with compliance audits).
- Develop and present multi-service value propositions to C-suite executives leveraging industry benchmarking peer case studies and quantifiable ROI scenarios to justify investments in expanded services.
- Forecast and manage the expansion revenue pipeline including opportunity sizing probability weighting and close forecasting for expanded service engagements; deliver quarterly pipeline reviews.
Client Relationship & Engagement
- Serve as the primary point of contact and strategic business partner for assigned key accounts building trust-based relationships grounded in deep industry knowledge insight into the clients business model and demonstrated commitment to their success.
- Conduct quarterly business reviews (QBRs) and executive business reviews (EBRs) with client leadership presenting account performance summaries service delivery outcomes industry trends impacting the client and recommendations for enhanced value and expanded engagement.
- Maintain consistent contact cadence through strategic calls emails and in-person visits focused on understanding evolving client needs monitoring account health and proactively identifying emerging challenges or expansion triggers
- Build and nurture multi-threaded relationships across multiple business units departments and geographies within client organizations to reduce single-point-of-contact risk and increase wallet share.
- Secure client advocacy through executive testimonials case study development and referral generation; cultivate referenceable relationships for thought leadership and new business development.
Cross-Sell & Service Integration
- Lead the identification and launch of cross-service initiatives that position RSM as the integrated advisor of choice combining expertise from audit/assurance tax strategy and consulting/advisory to address clients highest-priority business challenges.
- Collaborate with practice leaders subject matter experts and delivery teams to design and scope integrated solutions that leverage RSMs full breadth of capabilities and industry depth.
- Manage the internal sales process including coordinating proposal development managing competitive assessments and orchestrating multi-practice involvement in client meetings to present unified solutions and demonstrate firm capabilities.
- Track and report on product/service line penetration within each account establishing goals for adoption of new services and monitoring progress toward multi-service partnership status.
Client Success & Account Health
- Develop and monitor relationship depth contract renewal status competitive threats usage trends and client satisfaction indicators.
- Proactively identify at-risk accounts and design interventions (increased executive engagement service recovery initiatives enhanced value delivery) to prevent churn and stabilize relationships.
- Work closely with delivery teams audit partners and consulting leads to ensure service delivery excellence client satisfaction and measurable outcomes against agreed success criteria.
- Manage contract renewals and renegotiations ensuring on-time renewal execution and leveraging renewal conversations as opportunities to expand scope and service offerings.
Market & Industry Insights
- Develop deep industry expertise for assigned accounts staying abreast of industry trends regulatory changes market dynamics and peer benchmarks relevant to each clients sector.
- Bring curated industry insights thought leadership benchmarking data and best practice recommendations to client conversations positioning RSM as a strategic thought partner and trusted advisor.
- Identify and communicate competitive threats market disruptors or emerging business challenges affecting clients that create opportunities for expanded RSM engagement.
Required Qualifications:
Bachelors or Graduate degree (preferred) in related field of study or equivalent work experience. CPA CFA or relevant industry credential a plus.
7 years of account management strategic account leadership or sales experience within professional services management consulting accounting or mid-market B2B services preferably serving Industrials clients.
Deep working knowledge of professional services delivery including audit assurance global tax consulting advisory or similar services with the ability to speak credibly about service capabilities methodologies regulatory considerations and client outcomes for complex domestic multinational and public company clients
Strong consultative selling and relationship-building expertise; ability to diagnose client business challenges design tailored solutions and articulate ROI and value propositions
Mastery of strategic account planning multi-threaded relationship management and account health assessment frameworks.
Excellence in cross-functional coordination and internal stakeholder management; demonstrated ability to align and mobilize internal teams (partners practice leads consultants delivery professionals) around client success and revenue objectives.
Advanced proficiency with M365 CRM analytics and business intelligence tools; ability to extract insights from account data and use metrics to drive decision-making.
Excellent communication presentation and negotiation skills; ability to craft compelling value narratives for C-suite audiences and close complex multi-service deals.
Proven ability to build C-level relationships navigate complex organizational structures and influence senior decision-makers in financial operational or strategic functions.
Direct experience in cross-selling or multi-service expansion within a professional services or consulting environment with evidence of sustained success growing account wallet share.
Required experience working with global accounts multinational organizations and/or publicly traded company clients including familiarity with global tax priorities complex compliance needs financial reporting considerations and the coordination required across tax audit advisory and client leadership teams.
Preferred industry background in one or more sectors that align with RSM US LLPs key industry focus areas including financial services healthcare construction and real estate manufacturing technology and food and beverage; demonstrated ability to translate sector-specific business regulatory and market dynamics into relevant client opportunities.
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California please click here for additional information.
At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $147000 - $260700Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.
Required Experience:
IC
About Company
RSM US LLP is the leading U.S. provider of assurance, tax and consulting services focused on the middle market.