Junior IT Systems Administrator (Paid Temporary Internship)

We are seeking a motivated and detail-oriented Junior IT Systems Administrator to join our IT team in King of Prussia PA. This opportunity is ideal for a current student pursuing a degree in Information Technology Computer Science Information Systems Cybersecurity Networking or a related field as well as entry-level IT professionals looking to gain hands-on experience in a global enterprise environment.

Working alongside experienced Systems Administrators you will support the day-to-day operations of our corporate IT environment with a primary focus on managing the organizations laptop lifecycle program. This role provides valuable exposure to enterprise hardware deployment Windows device configuration asset management user support and IT operations while helping ensure employees receive timely and seamless technology upgrades.

The schedule is flexible based on availability. During the academic year the position typically requires 1520 hours per week with the potential for additional hours up to 40 hours per week during school breaks or as business needs require.

Responsibilities

• Coordinate the end-to-end laptop replacement process for employees across the organization.
• Communicate directly with end users to schedule laptop deployments data transfers and hardware exchanges based on employee availability travel schedules and office attendance.
• Prepare configure image and deploy Windows laptops in accordance with company standards and security requirements.
• Coordinate and assist with data migration activities to ensure a smooth transition to replacement devices.
• Track hardware refresh projects from initiation through completion maintaining accurate documentation and following up on outstanding actions.
• Coordinate the return inventory and decommissioning of retired hardware while ensuring asset records remain accurate.
• Assist with hardware and software asset management including inventory tracking equipment lifecycle documentation and licensing.
• Provide first-level technical support for desktop hardware peripheral devices and basic software issues.
• Assist with the installation configuration maintenance and deployment of desktop computers and peripheral equipment.
• Document technical issues troubleshooting activities and resolutions in accordance with IT procedures.
• Support additional IT systems administration and operational projects as assigned.

Qualifications :

• Currently pursuing or recently completed an Associates or Bachelors degree in Information Technology Computer Science Information Systems Cybersecurity Networking or a related field; or possess equivalent entry-level technical knowledge and experience.
• Basic understanding of Windows operating systems computer hardware networking and enterprise IT concepts.
• Strong organizational skills with the ability to manage multiple priorities and follow through on detailed tasks.
• Excellent verbal and written communication skills.
• Customer-focused with strong interpersonal skills and the ability to work effectively with both technical and non-technical users.
• Strong attention to detail and problem-solving abilities.
• Eagerness to learn enterprise IT systems processes and best practices.
• Ability to work independently while collaborating effectively within a team.
• Previous technical support experience relevant coursework or Microsoft certifications are a plus.
• Must be able to commute to our King of Prussia PA office.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

For this position PSI is not hiring individuals who require work visa sponsorship for employment now or in the future.

Remote Work :

No

Employment Type :

Intern