Jr. Network Administrator

Job Title: Junior Network Administrator
Job Type: Contract to Hire W2
Work Hours: 7:00 AM to 4:00 PM
Work Schedule: Onsite
Location: Knoxville TN 37914
ENTERPRISE NETWORK OPERATIONS & SUPPORT
We are seeking a motivated and technically capable Junior Network Administrator to join our team and support enterprise network infrastructure across multiple locations nationwide.
This is an excellent opportunity for a networking professional looking to strengthen their technical expertise while playing an important role in maintaining the reliability performance and security of a modern distributed enterprise network environment.
This service focused position works closely with end users internal IT teams telecommunications providers vendors and other stakeholders. The ideal candidate is an effective communicator methodical troubleshooter collaborative team member and customer focused professional who can provide timely and dependable technical support.
KEY RESPONSIBILITIES
Perform daily network monitoring health checks and routine operational reviews
Complete network administration activities based on service tickets user requests maintenance requirements and approved projects
Troubleshoot and resolve LAN WAN internet VPN and general connectivity issues
Diagnose and remediate network infrastructure incidents while escalating complex issues to senior team members when appropriate
Assist with the configuration implementation maintenance and documentation of network devices and services
Provide professional support to remote and onsite users through phone chat email and approved support tools
Coordinate with internal IT teams vendors telecommunications providers and other stakeholders to resolve service related issues
Maintain accurate network diagrams configuration records procedures reports and ticket documentation
Participate in scheduled maintenance activities and provide after hours support when required
Travel to industrial facilities as needed
Perform additional related duties and projects as assigned
REQUIRED QUALIFICATIONS
Foundational understanding of networking concepts within a Cisco based environment
Working knowledge of network protocols systems standards troubleshooting methodologies and related technologies
Familiarity with LAN and WAN technologies TCP/IP VLANs DNS DHCP VPNs and internet connectivity
Exposure to carrier and WAN technologies including MPLS Ethernet services hybrid WAN or software defined networking
Basic knowledge of routing and tunneling technologies such as BGP and EIGRP
Hands on experience with access layer switches routers or comparable network equipment
Understanding of structured cabling practices including Category 5e/6 copper and single mode and multimode fiber
Familiarity with wireless networking concepts and technologies including wireless LAN controllers and access points
Basic understanding of network security concepts and controls including access control lists and firewalls
Familiarity with unified communications Voice over IP and video conferencing technologies is a plus
Ability to troubleshoot systematically manage competing priorities accurately document work and collaborate effectively across technical teams
Strong written and verbal communication skills with the ability to explain technical concepts clearly to both technical and nontechnical audiences
Ability to develop and maintain accurate network diagrams reports procedures and implementation documentation
Willingness to work in office data center warehouse and field environments as needed
Ability to safely lift and move network equipment weighing up to 60 pounds with reasonable accommodation where applicable
Cisco Certified Network Associate (CCNA) certification or a comparable networking certification
If you are looking to grow your networking career while supporting a large-scale enterprise environment we encourage you to apply.