Jr Concierge Part Time

Description

1. Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.
2. Proactively communicate document and resolve complaints escalating to management as necessary.
3. Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate.
4. Ensure work area lobby meeting areas entryways and restrooms are clean organized and inviting in accordance with Jet Linx Service Standards.
5. Regular and predictable on-site attendance required.
6. Demonstrate Jet Linxs core values and Supply the High in all interactions.
7. Perform other duties as assigned.

• Ability to understand and tailor all actions in accordance with defined Jet Linx service standards
• Establish and maintain effective relationships with clients
• Utilize client information for problem resolution and improvements in service
• Ability to work flexible non-standard hours including nights weekends and holidays
• Ability to work both independently and as part of a team
• Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
• Proficient with Microsoft Office Suite
• Ability to work in a fast-paced environment with strong attention to detail and organizational skills
• Ability to multi-task and complete work within assigned timelines under minimal supervision.
• Self-motivated and willingness to take initiative to research and resolve problems
• Ability to be flexible and work in an environment with frequent changes to procedures directions and expectations
• Ability to handle and maintain confidentiality of sensitive information
• Operate office equipment as needed

• High school diploma or equivalent required
• 1 year of professional customer service experience in an environment with elevated service standards preferred
• Aviation industry experience or interest preferred

• Majority of work is completed in a normal office work environment
• Able to complete physical activities such as standing sitting walking talking and hearing to perform daily work functions
• Must be able to move up to 25 pounds on an infrequent basis

• Ability to obtain a U.S. drivers license
• Proof of eligibility to work in the US