Jr. Cloud Administrator

About the Job:

Mitsubishi Motors North Americas (MMNA) infrastructure team supports the cloud server and identity platforms that power critical business operations across the organization. The Jr. Cloud Administrator plays an important role in maintaining a secure reliable and high-performing technology environment while supporting the companys continued cloud and infrastructure evolution. This position helps ensure operational excellence supports ongoing technology initiatives and contributes to the teams ability to deliver stable and efficient IT services to the business.

Important Note: Applicants must be authorized to work in the US without the need for current or future employment visa sponsorship. We will NOT sponsor employment visas for this role now or in the future.

Summary of Role:

The Jr. Cloud Administrator is responsible for the day-to-day administration and support of MMNAs cloud and infrastructure environment. This role assists with system monitoring maintenance troubleshooting patching identity and access management and infrastructure support activities across cloud server virtualization and Microsoft 365 platforms. Working closely with senior engineers and cross-functional IT teams the Jr. Cloud Administrator helps resolve technical issues support infrastructure projects maintain accurate documentation and identify opportunities to improve operational efficiency through standardization and automation.

As a Jr. Cloud Administrator You Will:

• Administer and support cloud server and virtualization environments to ensure system reliability performance and security.
• Monitor infrastructure health investigate alerts and troubleshoot system issues to minimize downtime and maintain service availability.
• Perform routine system administration activities including server provisioning patching upgrades configuration changes and maintenance.
• Support Microsoft 365 Active Directory Group Policy and identity and access management services.
• Assist with the administration of storage backup replication and disaster recovery solutions to ensure business continuity.
• Provide Tier 2 support for infrastructure-related issues escalated from the IT Help Desk and partner with other IT teams to resolve complex technical problems.
• Support cloud and infrastructure projects including migrations upgrades system implementations and modernization initiatives.
• Create and maintain technical documentation system inventories operational procedures and support knowledge articles.
• Identify opportunities to improve operational efficiency through process improvements automation and standardization.
• Collaborate with Network Security Applications and other technology teams to support business objectives and deliver reliable IT services.
• Other job duties as assigned.

Measuring Your Momentum (Success Metrics):

First 90 Days Getting Up to Speed

• Develop an understanding of MMNAs server virtualization cloud identity backup monitoring and support environments.
• Learn team standards change processes documentation practices escalation paths and security requirements.
• Become proficient in routine Windows Server and virtual machine support including common troubleshooting patching monitoring and service requests.
• Begin resolving Tier 2 infrastructure tickets with guidance from senior team members and demonstrate sound escalation judgment.
• Build working relationships with Infrastructure Network Security Applications and Help Desk teams.
• Demonstrate the ability to manage assigned work communicate status clearly and maintain accurate technical documentation.

Year 1 Victory Lap

• Independently handle a defined set of day-to-day cloud and systems administration responsibilities with minimal supervision.
• Become a dependable Tier 2 infrastructure resource and effective backup for assigned systems and operational processes.
• Successfully contribute to server cloud backup patching monitoring and modernization initiatives that improve reliability and security.
• Improve at least one recurring operational process through documentation automation standardization or monitoring.
• Demonstrate continued technical growth and readiness to take ownership of increasingly complex systems and projects.

Ready to Join The Team You Should Have:

• 1 years of hands-on experience in systems administration cloud operations infrastructure support or a related technical role; equivalent education internship or lab experience may be considered.
• Foundational experience with Windows Server administration and troubleshooting.
• Working knowledge of virtualization concepts.
• Basic understanding of Microsoft Active Directory Group Policy DNS and identity/access concepts.
• Familiarity with cloud infrastructure concepts.
• Basic knowledge of server patching monitoring storage backup and disaster recovery concepts.
• Ability to troubleshoot technical issues methodically document findings and escalate when appropriate.
• Strong communication organization and customer-service skills.
• Ability to manage multiple priorities and learn quickly in a fast-paced project-driven environment.

Extra Horsepower (Profile Differentiators):

• Hands-on experience with an enterprise public cloud platform.
• Experience with PowerShell or other scripting and automation tools.
• Experience supporting Microsoft 365 and hybrid identity environments.
• Experience with backup and replication platforms.
• Experience with infrastructure monitoring tools.
• Experience with Linux servers.
• Relevant industry certifications.
• ITSM experience using formal change incident and problem management processes.

Why Join Us:

• Build expertise across a diverse technology landscape. Gain hands-on experience supporting Windows Server Microsoft 365 VMware cloud platforms identity management enterprise storage backup and disaster recovery solutions. Youll develop a broad technical foundation across both traditional infrastructure and modern cloud environments.
• Be part of MMNAs technology transformation. Contribute to infrastructure modernization cloud initiatives system upgrades migrations and disaster recovery projects that go beyond day-to-day support and provide exposure to impactful enterprise technology initiatives.
• Grow your career with a team that invests in development. Work alongside experienced infrastructure networking and security professionals while expanding your technical skills and taking on increasing responsibility. MMNA offers a flexible hybrid work environment competitive healthcare benefits a 401(k) with company match tuition reimbursement and an employee vehicle lease program.

Pay Transparency:

The base salary for this position ranges between$72000 to $88000. The base salary will be based on a number of factors including the role offered the individuals job-related knowledge skills and addition to base salary we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match Mitsubishi Lease Program and a full range of medical financial and other perks and benefits.

Perks and Benefits:

• Family First:Enjoy comprehensive healthcare coverage including medical dental and vision plans.
• Be a Proud Mitsubishi Ambassador:Take advantage of our Discounted Employee Lease Car program covering insurance maintenance and registration fees with no down payment or credit check required.
• Secure Your Future:Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth:Access professional development opportunities including training tuition reimbursement and employee resource groups.
• Take Time for Yourself:Enjoy up to 30 days of paid time off including holidays vacation and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (2 days remote 3 days in-office) at our modern office located in the vibrant Franklin TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors we are committed to a set of core principles that guide our actions decisions and interactions. Our values reflect who we are as a company how we collaborate and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers Strengthen Trust
• Enrich Society
• Welcome All Facts Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All Work as a Broader Team

Diversity and How to Apply:

At MMNA we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. Were on the lookout for the ideal fit for each role valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply even if your profile doesnt precisely match the job description. We invite you to delve into a few thought-provoking questions in our application offering you the opportunity to showcase your unique talents and insights right from the start.

Once youve submitted your application expect to hear from us within 7 business days. Were committed to keeping you informed about the status of your application ensuring transparency and open communication throughout the process. We understand that perfection is a journey and if you ever have questions about your application or the process itself dont hesitate to reach out to your recruiter.

Mitsubishi Motors is proud to be an equal-opportunity employer excited about collaborating with talented individuals of all identities. We do not discriminate based on identity aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be celebrating our differences as the driving force behind a product that serves a global user base.

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process please email.

We hope you will join us on this journey where your dedication aligns with our values creating an environment that fosters growth collaboration and meaningful contributions.

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