Job Posting Overnight Dispatcher Client Manager
San Marcos, CA - USA
Job Summary
Training Period
Schedule: Monday Friday 8:00 AM 5:00 PM
Duration: Initial 2 to 4 weeks (Transitions to the regular overnight schedule upon completion of training)
- Monitor operational workflows and coordinate personnel or field teams to ensure timely service execution.
- Maintain accurate documentation of all calls dispatched jobs and shift activity logs.
- Solve routine overnight challenges independently and escalate complex issues to management when necessary.
- Work Days:Wednesday through Sunday with fixed consecutive days off every Monday and Tuesday.
- Wednesday Friday Hours: 10:00 PM 7:00 AM
- Saturday & Sunday Coverage:Flexible on-call coverage hours. You must remain fully available to take client calls as they come in and complete at least 4 hours of dedicated administrative work per day.
- Mandatory Holiday Coverage for Christmas New Years and Thanksgiving Weekend
- Proven experience in dispatching client management customer service or logistics preferred.
- Ability to stay organized manage flexible on-call responsibilities and work independently.
- Strong written and verbal communication skills.
- Tech-savvy with proficiency in dispatch software CRM systems and standard office communication tools (experience with ServiceTitan is preferred but not required)
Required Experience:
Manager
About Company
Commercial Service Electrician (Journeyman or Master) Qualified Maintenance & Construction (QMC), LLC is hiring a licensed Journeyman for commercial service...