Job Opportunities Area Service Operations Manager Existing Installation

As part of the Area East EI leadership team this role will be responsible for spearheading service fulfilment related activities within the area. The role will be the owner (in coordination with the National Ops team and field operations leaders) of the execution of all activities related to the service business (Safety Profitability Fulfilment/FQE compliance Operational Excellence/Efficiency etc). The position reports directly to the Sr. VP Area Operations and is essential that this individual demonstrates executive level presence and can take ownership in commercial related escalations within the area to ensure the highest level of customer satisfaction while minimizing cancellation risks to the portfolio.

Work directly with area leadership to ensure effective cost management across all district with a strong focus on labor material and expense management to deliver profitability expectations.
Takes an active leadership role in the overall safety culture of the area with regards to both employee and public safety by partnering closely with Area FQE/Safety leadership (Job Quality/Safety site activities Safety Committee engagement).
Mentor service supervisors and IUEC employees to ensure proper training and development of talent within the area (Sup/Tech Certification Management).
Develop and implement service management strategies within the area with strong emphasis on Fulfilment (CPSI/NC compliance Warranty Management PM Fulfilment) and Operational Excellence/Efficiency improvement (GPS/Payroll management Labor/Capacity Route Planning).
Champion the connectivity efforts within the area by becoming an Ahead product expert and holding teams accountable for proactively connecting the portfolio.
Develop a strong partnership with National Service Operations team to ensure SEC level strategy is effectively communicated and deployed within the area.

Minimum Education Level: Bachelors Degree
Operational Leadership Experience: Minimum 10 years

• Fully vested 401k match up to 7% of total eligible compensation.
• Competitive Medical Dental and Vision Plans - Effective from first day of hire.
• 3 weeks vacation which increases with tenure 7 sick days 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave 100% base pay for 6 consecutive weeks within first year of achilds birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

BaseSalary$128700 - $160900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience education location demonstrated skills and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives. Salaryrange may differ based on the final geographic location of the position.