Job File Coordinator Administrative Assistant

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Monitor job file status
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Daily job file coordination
• Maintain internal and external communications
• Prepare job file reports
• Complete and review job file documentation for final upload and the audit process
• Complete job file audit process
• Perform job close-out
• Assist with incoming phone calls
• Assist other departments as needed
  
  

• 2 year(s) of administrative or office-related experience
• Experience with writing estimates job file processes and quality assurance a plus
• Experience in service industry environment a plus
• Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
• Polite confident and excellent customer service skills including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook Word Excel)
• Experience in Quickbooks online
• Ability to learn new software including Xactimate and proprietary software
• Minimum of HSD/GED preferred
• Ability to successfully complete a background check subject to applicable law
• Ability and willingness to participate in an on-call rotation as scheduled
  
  

• 40 hours/week flexible to work overtime when required
• Vary between 8 a.m. and 5 p.m.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.