Jira Developer

About the Role

Indigo Beam is looking for an experienced Jira Developer to support a Houston-based client on a 3-month engagement. You will work in the clients Jira Cloud environment which is used mainly for incident management. The focus is on building automations and integrating Jira with other business systems so incidents are captured routed and resolved more efficiently.

This role is remote or hybrid. Candidates must be able to come on-site in Houston TX for onboarding (1 day).

Key Responsibilities

• Design build and maintain Jira Cloud automation rules to streamline incident management workflows
  
• Develop and support integrations between Jira and other enterprise systems using REST APIs webhooks and middleware or integration tools
  
• Configure and optimize incident management workflows issue types fields screens SLAs notifications and permission schemes
  
• Set up queues escalation paths and request types to improve incident triage and response time
  
• Build dashboards and reports that give stakeholders visibility into incident volume SLA performance and resolution trends
  
• Identify manual processes and replace them with scalable automated solutions
  
• Work with IT operations and business stakeholders to gather requirements and turn them into technical solutions
  
• Document configurations automations and integrations and hand off knowledge to internal teams before the engagement ends
  

Required Qualifications

• 4 years of hands-on experience developing and administering Jira with strong experience in Jira Cloud
  
• Proven experience with Jira Automation (rules triggers conditions smart values)
  
• Experience using Jira for incident management ideally with Jira Service Management (JSM)
  
• Strong knowledge of Jira REST APIs webhooks and building integrations with third-party systems
  
• Scripting experience with JavaScript Python Groovy or similar
  
• Experience configuring workflows custom fields SLAs and permission schemes
  
• Strong communication skills and the ability to work independently with business and technical stakeholders
  
• Able to be on-site in Houston TX for onboarding