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ITAM Analyst (SAMHAM) Reston, VA Hybrid

Cloud Services

Job Location:

Reston, VA - USA

Hourly Salary: USD 65 - 65

Posted: 21 October 2026 (6 hours ago)

Application Deadline: 18 January 2027

Vacancies: 1 Vacancy

Job Summary

We have this W2 Contract opportunity for an ITAM Analyst (SAM/HAM) with our Direct Client in Reston VA. Please let us know if this is something that interests you.

ITAM Analyst III Software Asset Management (SAM/HAM) Req # 5737
Location: Reston VA - Hybrid
Max Pay Rate: $65/hr W2 (No Benefits) USC and GC only on W2 at this time.
Duration 12 months
This role is hybridand will report to work in the Reston office because it handles hardware in addition to the software***

Team:InfoSec and Infrastructure
Profile:5 year ITAM Analyst with Flexara & hardware management strong critical thinking and communication skills.

Job Description
The ITAM Analyst III Software Asset Management supports College Boards Software Asset Management modernization by managing and improving software contract entitlement renewal usage ownership compliance and vendor data. This role supports software cost optimization tool rationalization governed intake renewal readiness audit preparation vendor governance SAM reporting and CMDB alignment.

The Analyst III helps ensure software assets are visible governed cost-effective compliant and aligned to enterprise technology standards. This role partners with ITAM Procurement Finance Security Legal Workforce Endpoint Support Center Product application owners and vendors to improve software lifecycle governance reduce unmanaged renewals support self-service software access strengthen CMDB alignment and improve leadership visibility through reliable reporting.

The Analyst III is expected to analyze software data identify trends and risks recommend improvements coordinate with stakeholders support complex renewals and software reviews and help improve SAM processes and controls.
The role also requires curiosity and a commitment to keeping up with evolving technology including SAM platforms SaaS management tools Flexera capabilities automation AI-enabled productivity tools software metering entitlement normalization CMDB integration and software governance best practices.

In addition to its primary SAM focus this role provides Hardware Asset Management (HAM) support at the Reston VA office including hardware moves shipping/receiving coordination inventory reviews device recovery efforts and related physical asset activities.

About the Team
College Board has transformed into a post-Agile organization embracing DevOps and cloud-native systems with the goal of improving speed and reliability of service delivery in support of our mission. Our team consists of analysts and engineers with a unique blend of skills and experiences yet we underline the value of each individual and celebrate the successes of the team.
We provide software hardware and technology asset services across the College Board enterprise. We work with teams across the company including Infrastructure Engineering Endpoint Support Center Workforce Procurement Finance Security Talent Product and vendor partners to provide hardware software licensed applications SaaS tools and asset lifecycle support.
Embracing a culture of continuous improvement we collaborate regularly share ideas identify operational friction points and help define the future of our services. Our team is characterized by strong technical skills positive team culture focus on delivering value and commitment to improving workforce readiness audit readiness and operational efficiency.
We also prioritize technology and continuous learning by staying current with emerging tools automation opportunities AI-enabled solutions asset management platforms CMDB practices and industry trends that help us improve service delivery strengthen governance and scale reliable ITAM capabilities across the enterprise.
About the Opportunity
The ITAM Analyst III Software Asset Management leads operational and analytical work across College Boards software asset lifecycle. This role helps govern software inventory license assignments entitlements renewals usage application ownership contract records vendor performance compliance evidence software intake and lifecycle reporting.
The analyst will help advance Software Asset Management modernization by improving data quality entitlement accuracy renewal tracking license visibility software utilization compliance readiness financial transparency and operational consistency across the software lifecycle. This includes software intake approval procurement support assignment provisioning coordination renewal reclamation retirement compliance review and vendor governance.
This role partners closely with ITAM Procurement Finance Security Legal Workforce Endpoint Support Center Product application owners vendor partners and other cross-functional teams to reduce software waste improve service delivery strengthen compliance support reliable workforce operations and provide leadership with trusted reporting.
This position requires strong analytical thinking communication customer service attention to detail follow-through cross-functional coordination and the ability to work through complex software issues across multiple systems teams vendors and governance processes.
The ITAM Analyst III is expected to apply technology learning in practical ways by leading improvements that reduce manual work improve software data accuracy strengthen audit readiness improve reporting increase license reuse and reclamation and enhance the employee software request and fulfillment experience.
This role also supports HAM operations at the Reston VA office helping ensure hardware moves shipping/receiving inventory reviews and device recovery activities run smoothly.

Technology and Continuous Learning
The ITAM Analyst III Software Asset Management is expected to stay current with evolving workplace technology software asset management practices automation opportunities and industry trends. This includes developing and applying knowledge of modern SAM platforms SaaS management tools license optimization methods CMDB data practices software discovery software metering AI-enabled productivity tools reporting dashboards vendor management capabilities and compliance practices.
The Analyst III should bring a learners mindset and look for practical ways to apply new tools and technology improvements to reduce manual work improve data accuracy strengthen audit readiness improve software utilization and enhance the employee software request and fulfillment experience.

Operational Requirement

Ability to support technology inventory reviews software true-up activities audit evidence preparation vendor data validation renewal reviews software utilization analysis and special projects.
Ability to support hardware-related activities where software entitlement device assignment or endpoint software deployment data is required.
Ability to participate in onsite meetings vendor reviews audits operational activities or cross-functional working sessions as needed.
Ability to manage multiple workstreams prioritize effectively and escalate risks or blockers before they impact delivery.

Physical / Operational Requirement HAM Support

Ability to lift carry and move technology equipment weighing up to 50 lbs to support shipping and receiving of hardware.
Ability to support hardware moves refresh activities shipping and receiving coordination inventory reviews audits device recovery efforts and special projects.
Ability to provide off-hours support as needed for hardware moves refreshes audits urgent asset activities recovery escalations or special projects.
Ability to participate in onsite meetings vendor reviews audits and operational activities at the Reston VA office as needed.

In this role you will:

Manage and improve software asset management activities across the full software lifecycle including intake request approval procurement support assignment entitlement tracking renewal reclamation retirement and compliance review.
Maintain accurate software asset records including licenses entitlements subscriptions renewals service agreements contracts warranties vendor contacts application owners ownership fields usage data and lifecycle information.
Track and update software ownership usage assignment entitlement renewal status contract terms license type and compliance status to improve visibility and governance.
Analyze software asset data to identify unused licenses duplicate applications renewal risks data gaps compliance issues shadow IT indicators and cost optimization opportunities.
Support software request and fulfillment processes by validating entitlement availability approval status licensing requirements ownership compliance restrictions and provisioning readiness.
Perform software license reconciliation usage review exception reporting audit evidence gathering and SLA Health Check activities.
Generate and distribute software reports compliance reports renewal reports usage reports lifecycle status reports vendor performance reports and trend analyses to support decision-making across ITAM and Technology teams.
Identify software eligible for reclamation reuse renewal adjustment retirement consolidation rationalization or cost optimization.
Support vendor governance activities including software catalog updates renewal tracking SLA review billing accuracy reviews contract validation vendor performance reporting and service performance reporting.
Collaborate with ITAM Procurement Finance Security Legal Workforce Endpoint Support Center Product application owners and vendor teams to resolve software asset issues and improve lifecycle processes.
Maintain and improve processes related to software asset management software compliance CMDB alignment vendor governance software intake and audit readiness.
Identify process gaps and recommend improvements that reduce manual work improve software data quality increase automation and strengthen license governance.
Support high-risk vendor and software title reviews by validating licensing compliance renewal readiness ownership usage security review status and shadow IT exposure.
Keep up with emerging technology SAM best practices automation tools AI-enabled solutions SaaS management trends CMDB practices and software governance capabilities.
Contribute to knowledge base articles process documentation standard operating procedures software request guides reporting guides and training materials.
Provide high-quality internal customer support when responding to software-related requests incidents escalations and inquiries.
Provide support for software renewals audits true-ups reclamation efforts vendor reviews reporting requests and special projects as required.
Maintain and govern accurate hardware asset records for laptops mobile devices peripherals and monitors including warranties service agreements assignment details ownership location and lifecycle status.
Support hardware moves refresh activities shipping and receiving coordination inventory reviews audits device recovery efforts and special projects at the Reston VA office.
Provide off-hours support as needed for hardware moves refreshes audits urgent asset activities recovery escalations or special projects.

Key Responsibilities
Responsibility #1: Software Asset Lifecycle Operations and Data Accuracy 30%

Maintain accurate software asset records across the full lifecycle including intake procurement support approval assignment renewal reclamation retirement and compliance review.
Track software ownership application owner vendor license type entitlement subscription term renewal date usage status contract status and related software asset information.
Perform software asset reconciliation and resolve data discrepancies across systems reports tickets vendor records procurement files contract records CMDB records and usage dashboards.
Analyze software asset data to identify trends risks gaps unused licenses duplicate tools upcoming renewals compliance issues and opportunities for optimization.
Support software lifecycle stages including request approval procurement support provisioning coordination license assignment renewal reclamation retirement and exception handling.
Execute and improve processes related to software asset management software catalog accuracy license compliance renewal readiness and lifecycle governance.
Support end users managers application owners and support teams with software asset-related inquiries ticket updates entitlement questions and escalation support.
Support special software programs renewal activities true-ups audits reclamation campaigns application rationalization efforts and other business priorities as needed.

Responsibility #2: Software Licensing Renewals Compliance and Optimization 30%

Track software licenses subscriptions entitlements renewals service agreements contracts maintenance terms and vendor obligations.
Perform software license reconciliation normalization usage analysis entitlement validation and compliance review activities.
Monitor upcoming renewals and partner with Procurement Finance Legal Security application owners and vendors to support timely renewal decisions.
Identify underused unused duplicate expired over-provisioned or non-compliant software assets and recommend corrective actions.
Support software reclamation efforts by identifying inactive users validating license usage coordinating removal or reassignment and updating software records.
Support software request processes by confirming license availability approval requirements compliance restrictions and assignment status.
Help maintain a software catalog that supports clear request paths approved applications ownership licensing requirements and renewal visibility.
Contribute to cost optimization by improving software utilization reducing unnecessary renewals and supporting consolidation or retirement of redundant applications.

Responsibility #3: Audit Compliance Reporting Vendor Governance and CMDB Alignment 25%

Support software audit readiness through evidence gathering license reconciliation exception tracking control validation and reporting.
Perform SLA Health Checks and remediation follow-up for software asset control gaps entitlement discrepancies renewal risks and compliance exceptions.
Generate recurring reports on software inventory license utilization renewal status entitlement accuracy vendor performance billing accuracy compliance status and software exceptions.
Support vendor governance activities including software catalog maintenance contract review renewal support invoice validation billing accuracy review and vendor performance reporting.
Help ensure software asset data supports financial stewardship risk management audit readiness vendor accountability lifecycle planning and operational decision-making.
Support CMDB alignment by improving data quality across employee software entitlement application ownership vendor lifecycle contract and access-relevant software records.
Monitor software asset trends to identify risks related to unmanaged applications shadow IT unused licenses upcoming renewals non-compliant software and data quality gaps.
Partner with ITAM leadership and cross-functional teams to improve software governance reporting accuracy compliance confidence and renewal planning.

Responsibility #4: Process Improvement Automation Technology Learning and Team Collaboration 15%

Provide meaningful contributions to team discussions related to software process improvement operational strategy technology adoption asset governance and future-state SAM modernization.
Identify opportunities to streamline software requests approval renewal reclamation reporting compliance and vendor governance workflows.
Support improvements to Jira ITSM platforms CMDB reporting dashboards software discovery tools SaaS management tools vendor reports and future Software Asset Management platform capabilities.
Stay current with software asset management best practices automation AI-enabled tools SaaS management trends license optimization practices CMDB practices and emerging workplace technology.
Contribute ideas documentation standard operating procedures knowledge articles and peer support that advance continuous improvement across SAM operations.
Communicate effectively build strong relationships and help resolve software asset issues collaboratively across ITAM Procurement Finance Security Legal Workforce Endpoint Support Center Product application owners and vendor teams.
Support cross-training peers and resolving software asset issues when first presented without escalation where possible.
Support a culture of accountability continuous improvement customer service and operational excellence across Software Asset Management.

Responsibility #5: Hardware Asset Management (HAM) Support Onsite Reston VA
The following HAM support tasks are performed at the Reston VA office alongside this roles core SAM responsibilities above. They do not carry a separate percentage allocation against the SAM responsibility totals (which remain 100% as defined); rather this is supplemental scope tied to the roles onsite HAM presence.

Maintain and govern accurate hardware asset records for laptops mobile devices peripherals and monitors including warranties service agreements assignment details ownership location and lifecycle status.
Support hardware moves refresh activities shipping and receiving coordination inventory reviews audits device recovery efforts and special projects.
Coordinate with Procurement vendors Endpoint Support Center Workforce and ITAM teams for hardware receiving assignment shipping return storage and disposal.
Provide off-hours support as needed for hardware moves refreshes audits urgent asset activities recovery escalations or special projects.

About You
Exceptional candidates can effectively speak to:

Bachelors degree preferred or equivalent experience in software asset management technology operations internal customer support procurement licensing vendor management or related fields along with 5-7 years of experience supporting software asset management software licensing SaaS administration renewal coordination entitlement tracking procurement coordination vendor coordination or internal technology support.
Strong experience managing software records across the full asset lifecycle including request approval procurement support assignment renewal reclamation retirement and compliance review.
Experience tracking and maintaining accurate records for software licenses subscriptions entitlements renewals service agreements contracts application owners vendors users and compliance status.
Ability to analyze software asset data identify discrepancies resolve entitlement gaps document findings recommend improvements and follow through on corrective actions.
Experience supporting software request renewal reclamation and compliance processes including usage review license reassignment inactive user cleanup and escalation of renewal or compliance risks.
Ability to work collaboratively and tactfully with vendors suppliers internal customers managers ITAM Procurement Finance Security Legal Workforce Endpoint Support Center Product application owners and other cross-functional partners.
Strong customer service written communication and verbal communication skills including the ability to update tickets prepare software asset reports document processes and explain license or entitlement information clearly.
Curiosity and enthusiasm for learning emerging software asset management practices automation tools AI-enabled solutions CMDB practices SaaS management platforms software discovery tools and industry best practices.
Ability to manage competing priorities work independently follow established procedures escalate risks or blockers appropriately travel as needed and contribute to continuous improvement across software asset management operations.
Exposure to or experience supporting AI-enabled automation workflow orchestration or agentic tools within operational or software asset management processes including understanding the importance of human oversight data quality security privacy governance and measurable business outcomes when these solutions are applied.
Ability to lift carry and move technology equipment weighing up to 50 lbs to support hardware shipping and receiving.
Experience with hardware asset management activities including inventory tracking device assignment deployment refresh return recovery reuse and disposition is a plus.
Comfort working occasional off-hours or onsite at the Reston VA office to support hardware moves refreshes audits or device recovery escalations.