IT Web Specialist, Information Technology Services UTIA

The IT Web Specialist provides strategic leadership consultation and project management for UTIAs public-facing websites and digital presence. The position leads website strategy development governance accessibility and continuous improvement while ensuring alignment with institutional goals branding standards and user experience best practices. As a primary resource for content managers and website contributors the specialist provides training guidance and support in content management accessibility usability and web governance. The position partners with stakeholders across the Institute to manage website initiatives evaluate digital performance and implement sustainable user-centered solutions that strengthen UTIAs online presence. This position reports to the Director of IT Solutions in UTIAs Information Technology Services (ITS) department.

Website Strategy Development and Digital Experience Leadership:

• Lead the strategy development enhancement and governance of UTIAs public-facing websites.
• Partner with stakeholders to deliver accessible user-centered and brand-compliant digital experiences.
• Provide expertise in website architecture content strategy user experience accessibility SEO and digital communications.
• Lead website redesigns migrations major enhancements and continuous improvement efforts informed by analytics accessibility reviews and stakeholder feedback.
• Promote web standards governance and emerging best practices to strengthen UTIAs digital presence.

Content Management Leadership Training and Stakeholder Enablement:

• Serve as the primary resource for content managers and website contributors across the Institute.
• Develop and deliver training documentation and support resources that enable effective website management.
• Train and coach stakeholders in CMS use accessibility usability content strategy publishing workflows and web governance.
• Develop standards best practices and governance resources that promote quality consistency accessibility and sustainability.
• Consult with departments on website goals digital strategy and improvement opportunities while managing multiple website initiatives and stakeholder relationships.

Required Qualifications:

Education/Experience:

• Bachelors degree in information technology web design communications education or a related field and three years of relevant experience.

Knowledge Skills and Abilities:

• Experience managing and improving public-facing websites using content management systems web standards accessibility practices analytics and SEO.

• Ability to apply user experience usability accessibility information architecture and content strategy principles to create effective digital experiences.

• Experience training supporting and collaborating with content managers and stakeholders in a decentralized environment.

• Ability to manage multiple website projects priorities and deadlines while maintaining quality and consistency.

• Strong communication presentation customer service documentation and problem-solving skills with the ability to work effectively with technical and non-technical audiences.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications:

Experience:

• Five years of relevant experience.

Knowledge Skills and Abilities:

• Knowledge of higher education Extension research or public-sector web environments.

• Experience leading website redesigns migrations and digital modernization initiatives.

• Demonstrated ability to conduct accessibility and usability assessments and develop remediation recommendations.

• Experience developing governance standards training programs and content management resources.

Work Location:

• Location: Knoxville TN

• Hybrid

Compensation and Benefits:

• UT market range: MR12

• Anticipated hiring range: $65000 to $75000

• Find more information on the UT Market Range structurehere

• Find more information on UT Benefitshere

Application Instructions:

To apply please submit an application with the following materials:

• Resume

• Cover Letter

To be assured of full consideration completed applications with all requested materials should be submitted on or before October 14 2026.

About The College/Department/Division:

UTIA Information Technology Services delivers strategic technology leadership enterprise systems cybersecurity networking web and application development and user support across the Institute of Agricultures statewide footprint. The department partners with academic research Extension and administrative units to provide reliable secure and accessible technology services that advance UTIAs mission.