IT VMware Systems Engineer

Role: IT VMware Systems Engineer
Location Jersey City NJ (Hybrid)
Rate $65-$70/hr

Note: Hands on experience in vSphere VCF & VMware with banking domain experience.

1. 3 days in office (Mon or Fri 2 days)
2. VMware VSphere8 ; VCF 9 launched in June 2025 .
3. Managing large estate of 400-500 SX servers
4. Banking/ Financial services experience important - awareness of security and regulatory governance environment
5. BFS protocol- outages production change window for changes etc.

Senior IT VMware Systems Engineer
Resource will be handling real time capacity monitoring for our environment reviewing all incoming RITMs by validating challenging and reviewing before approving the requests for Capacity increases. Also this resource will be driving the replacement of aging servers that have reached end of life with its deployment and placing it in production. The refresh is essential to eliminate the risk of hardware failures that could impact service continuity. This is to manage additional work required due to onboarding of Follow the Sun Model (FTS) Hardware and Software Obsolescence and BAU activities.

Job Description:
IAAS Virtualization SME Job Description
The VMware Virtualization SME provides expert level strategy design and 24 7 365 support for the Americas region virtualization platform. The role owns performance monitoring automation and continuous improvement of the VMware ecosystemincluding VMware Cloud Foundation 9 (VCF 9) Aria Operations vRealize Log Insight (VRLI) vRealize Network Insight (VRNI) NSX T and vSANwhile pioneering AI driven operational models and cost Eligible to workimization initiatives.

Core Responsibilities
Platform Architecture & Migration
o Lead the migration to VMware Cloud Foundation 9 (VCF 9) ensuring zero downtime compliance and alignment with security baselines.
o Design and evolve the integrated VMware stack (vSphere NSX T vSAN Aria Operations VRLI VRNI) to meet ultra low latency and high availability requirements.
Automation & AI Enabled Operations
o Implement Infrastructure as Code (Ansible Terraform PowerCLI) to automate provisioning patching and lifecycle management of the virtualization layer.
o Deploy agentic AI assistants (LLM powered chat ops) for ticket triage predictive alerting and automated root cause analysis within Aria Operations.
o Create self-healing playbooks that remediate common performance or capacity events without human intervention.
Performance Monitoring & Capacity Management
o Configure fine tune and maintain monitoring thresholds alarms and dashboards in Aria Operations VRLI and VRNI.
o Use AI driven anomaly detection to anticipate capacity bottlenecks and latency spikes before they affect production.
Process Improvement & Standardization
o Facilitate environment wide process improvement initiatives (change release and incident management) to increase efficiency and consistency.
o Ensure all deployments adhere to group standards best practices and security hardening guides (CIS VMware Hardened Base Image).
Vendor & Global Team Collaboration
o Interface with VMware storage networking and hyper converged hardware vendors; coordinate with global IT teams to keep the platform aligned with enterprise standards.
Disaster Recovery & Business Continuity
o Participate in DR planning testing and execution for the virtualization environment; maintain RPO 5 seconds and RTO 15 minutes for critical workloads.
Operational Support
o Provide Tier 2/3 support for production workloads including 24 7 on call rotation.
o Conduct thorough morning and end of day health checks using scripted tools and AI generated health scores.
o Perform OS and firmware upgrades mandatory security patches and storage system updates through automated pipelines.
Stakeholder & Service Management
o Liaise with application owners to gather requirements design standards and deploy consistent virtual infrastructure services.
o Maintain the service catalogue for internal business lines regularly reviewing consumption pricing and performance metrics.
Reporting & Governance
o Report to the Americas IT Infrastructure Virtualization Platform Manager; deliver executive dashboards on SLA compliance cost savings AI ops impact and platform health.

Required Experience & Qualifications
Bachelors degree in computer science Information Systems or a related field (or equivalent professional experience).
5-7 years of hands on experience designing deploying and supporting large scale VMware environments (vSphere 8 NSX T vSAN).
Demonstrated experience migrating legacy VMware sites to VMware Cloud Foundation 9 or newer cloud native stacks.
Strong automation background expert level use of PowerCLI vRealize Automation (vRA) Ansible Terraform and PowerShell/Python scripting.
Hands on experience with the Aria Operations suite (formerly vRealize Operations) VRLI and VRNI for log analytics and network insight.
Solid understanding of enterprise storage (EMC/Isilon Pure Storage Dell/NetApp SAN iSCSI) and how vSAN integrates with these platforms.
Deep networking knowledge TCP/IP fundamentals VLANs routing and NSX T concepts (micro segmentation distributed firewalls).
Experience applying AI ops concepts: predictive monitoring automated RCA LLM driven chat ops and intelligent capacity forecasting.
Proven track record of cost Eligible to workimisation (rights sizing VMs leveraging spot/ephemeral instances improving TCO).
Excellent written and verbal communication; ability to influence senior stakeholders and mentor junior team members.
Strong project management skills focused on outcome based results (Agile/ITIL preferred).

Desired Certifications & Skills
VMware Certified Professional Cloud Management and Automation (VCP CMA)
VMware Certified Advanced Professional Cloud Foundation (VCAP CF)
ITIL Foundation / Managing Professional.
Experience with Aria Operations and related APIs for custom automation.