IT Systems Specialist
Job Location:
Saint Louis, MI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Air Products we reimagine whats possible. By tapping into the motivation of our people and our collective experience we create the ideas and innovations that drive us forward. When we come together where every voice is heard and everyone knows they belong and matter we create solutions that launch people into space support lifesaving care in hospitals and enable the construction of groundbreaking world scale production facilities.
Reimagine Whats Possible
We are seeking a hands-on ITOT Systems Support Specialist to support critical technology systems in a manufacturing environment. This role is responsible for troubleshooting and resolving production-impacting issues supporting both IT and Operational Technology (OT) systems and working closely with Operations Engineering Maintenance Cybersecurity IT and vendor teams to ensure reliable plant operations.
The ideal candidate will have experience supporting technology in a manufacturing industrial or plant environment and be comfortable working directly on the production floor. This individual must be able to diagnose and resolve technical issues under pressure communicate effectively with both technical and non-technical stakeholders and take ownership of issues through resolution. Success in this role requires a strong troubleshooting mindset a commitment to safety and operational reliability and the ability to support complex ITOT environments.
Required Skills
Strong experience supporting and troubleshooting Windows Server and Windows-based systems.
Experience providing Tier 2/3 support for IT and OT environments.
Ability to diagnose and resolve issues across applications services servers workstations connectivity and enterprise systems.
Experience with software installation upgrades patching and lifecycle support.
Familiarity with industrial systems such as SCADA Historian AVEVA or similar manufacturing platforms.
Understanding of ITOT integrations and plant-floor technology environments.
Ability to troubleshoot across multiple technology layers including endpoints servers networks applications and industrial systems.
Experience supporting production-critical systems requiring high availability and reliability.
Knowledge of cybersecurity change management and compliance requirements in manufacturing environments.
Strong problem-solving root-cause analysis and documentation skills.
Excellent communication and collaboration skills with both technical and non-technical stakeholders.
Ability to work independently and effectively in a fast-paced production-support environment.
Comfortable responding to urgent issues outages and production-impacting incidents.
Minimum Hiring Requirements
Bachelors degree in information technology Engineering Computer Science Automation or a related field preferred; equivalent hands-on experience will be considered.
Minimum of 5 years of experience supporting IT infrastructure OT systems manufacturing technology or industrial systems.
Experience working in a manufacturing industrial chemical production plant or operations environment.
Proven experience providing hands-on technical support in environments where system downtime directly impacts production.
Experience supporting industrial or enterprise software platforms used in manufacturing operations.
Ability to work in manufacturing facilities production areas and plant-floor environments while adhering to site safety requirements.
Willingness to provide off-hours support for critical outages upgrades deployments or production-impacting incidents as needed.
Demonstrated ability to prioritize work based on safety production impact and business urgency.
Strong sense of ownership accountability and commitment to delivering reliable technology support.
Whats In It for You:
At Air Products we foster a culture of inclusion where every voice is heard and everyone feels they belong and matter. Additionally we offer competitive pay and great benefits for our employees.
Check out some of our benefits below!
Affordable medical dental and vision insurance available day one of employment
401(k) retirement savings plan with 100% vested company core and match
Paid vacation holidays and sick time
Paid parental leave
Adoptionassistance
Flexible spending accounts
Life Insurance (AD&D) Supplemental AD&D
Employee Assistance Program (EAP)
#LI-MO2
#LI-Onsite
Founded in 1940 Air Products is a world-leading industrial gases company and has a proud history of innovation operational excellence with an unwavering commitment to safety and environmental stewardship. Working together we are taking our passion and diverse backgrounds forward to reimagine whats possible and generate a cleaner future for our customers our communities and the world.
We are an Equal Opportunity Employer (U.S.).You will receive consideration for employment without regard to race color religion national origin age citizenship gender marital status pregnancy sexual orientation gender identity and expression disability or veteran status.
Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application please e-mail us at General application status inquiries are not answered by this mailbox rather youll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.
Required Experience:
IC
About Company
Air Products touches the lives of consumers around the globe in positive ways every day. With more than 17,000 employees and operations in 50 countries, we serve customers across a wide range of industries, including refining, chemical, metals, electronics, manufacturing, and food and ... View more
