IT Systems Manager

Job Description

Reporting to the Director Digital Product Audience and Revenue Technology the IT Systems Manager is responsible for shaping KUOWs operational technical landscape. The role bridges technical systems support with strategic departmental leadership managing everything from network administration to end user support. This is an excellent opportunity for an IT professional with demonstrated interest and/or experience in AI for nonprofits and mission-driven work.

Core to this the Manager will identify and document a strategic and tactical plan to address various KUOW teams business needs and lead the design development implementation and maintenance of scalable technology solutions that meet the needs of both KUOW staff and the listening public. The Manager is responsible for many systems including KUOWs office and productivity suite broadcast technology audio live streaming studio and workstation audio and video systems network architecture security management backup systems audio and video archiving and AI administration/governance.

The IT Systems Manager manages a team of two IT Systems Technicians and an annual budget of $500000.

• Define Needs (30%). Lead the development of long-term IT strategies and annual technology priorities that align with organizational goals and business needs. Partner with cross-functional stakeholders to evaluate requirements assess solutions and guide technology investments including software hardware productivity tools and emerging technologies.
• Leadership & Team Management (20%). Provide leadership and oversight for IT staff and external vendors ensuring high performance professional development and effective resource management. Direct daily technical support operations maintain service level standards and foster strong relationships with employees management and business partners.
• Execute Solutions (35%). Oversee the implementation maintenance and continuous improvement of technology systems that support KUOWs operations. Provide technical expertise across infrastructure broadcast and audio systems security applications networking and operational processes while ensuring system reliability consistency and scalability.
• Communication (10%). Serve as the primary liaison between internal stakeholders and technology vendors to ensure effective delivery and support of key business systems. Drive technology adoption through clear communication change management user education and timely updates regarding system enhancements services and outages.
• Other Duties as Assigned (5%).
• This position manages 2 employees.
• This position performs essential services and may be required to work during any period of declared suspended operation.

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• Bachelorsdegree(orequivalent combination of education andexperience) and five years experience in IT office and broadcast operations with at least 2 years leading a team and vendors.

Additional Qualifications

• High degree of technical competency; broad knowledge of hardware and software technologies. Experience with digital audio/video production and distribution systems. Experience with Microsoft Suite management tools including InTune Entra and Exchange.
• Ability to exercise initiative to effectively schedule accurately manipulate prioritize and execute multiple projects and details.
• A demonstrated ability to lead in a team-oriented setting.
• Excellent interpersonal and communication skills required both written and oral.

• Deep knowledge of broadcast audio AI and/or content management systems a plus as is a demonstrated interest and/or experience in AI for nonprofits and mission-driven work.
• Budget creation and program tracking/analysis.

KUOW Puget Sound Public Radio is Seattles NPR news station. We are an independent nonprofit news organization producing award-winning journalism podcasts and events in service to the 3.9 million people in our coverage area. As a self-sustaining service of the University of Washington our mission is to create and serve a more informed public with a vision to broaden conversations and deepen understanding. Learn more at .

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.