IT Systems and Compliance Specialist (18 Month Contract)

About Us:

Burloak Technologies is a leader in the additive manufacturing industry and provides engineering services for additive manufacturing materials development high precision CNC machining and metrology. Burloak Technologies works with the most innovative companies in the space aerospace automotive and industrial markets to rapidly transition their most challenging part designs to be additively manufactured at scale.

Location:

3280 South Service Road Oakville Ontario CA L6L 0B1 On-site Position

Summary:

The IT Systems & Compliance Specialist supports Burloak Technologies cybersecurity compliance business systems and day-to-day technology needs with an initial focus on supporting the Companys CMMC 2.0 certification. Working with internal stakeholders I3D corporate resources external consultants and IT service providers this role executes compliance activities and supports ongoing IT and business systems needs. As business needs evolve the position will also support future systems initiatives including the planned Epicor implementation and PRISM.

This is an 18-month contract position with the potential for extension or permanent employment based on evolving business needs.

Key Responsibilities:

CMMC 2.0 & Cybersecurity Compliance

• Support the Companys preparation for CMMC 2.0 certification by coordinating and executing activities action items and remediation efforts identified by internal stakeholders I3D corporate resources external consultants and IT service providers.
• Assist with implementing and maintaining cybersecurity controls processes policies procedures and system documentation.
• Coordinate and maintain documentation and evidence required to support CMMC certification and ongoing compliance.
• Support user access management security permissions cybersecurity awareness training and the implementation of IT-related policies and procedures.
• Track CMMC activities and follow up with internal and external stakeholders to support timely completion.

Business Systems Support

• Support the use implementation troubleshooting and continuous improvement of company business systems including Epicor PRISM and future enterprise platforms.
• Participate in system implementations upgrades testing data management documentation and user adoption initiatives.
• Work with internal departments corporate resources consultants and software partners on system implementation activities
• Assist with the development and maintenance of system procedures workflows and user documentation.
• Provide ongoing user support and identify opportunities to improve business processes through technology.

IT Support & External Provider Coordination

• Serve as the primary on-site point of contact for day-to-day IT support providing hands-on assistance with basic technology issues and escalating more complex matters as required.
• Coordinate with the Companys external IT service provider on support tickets projects system changes and resolution timelines.
• Support employee onboarding and offboarding technology requirements including equipment system access and permissions.
• Support IT equipment and software procurement and maintain accurate hardware software license and equipment records.
• Assist with technology projects implementations and process improvements as business needs evolve.
• Perform other related duties and responsibilities as assigned to support the needs of the businesss

• 2 years of experience in IT support business systems ERP administration systems administration or a related technical role.
• Strong technical aptitude with the ability to quickly learn and troubleshoot new systems platforms and tools.
• Strong working knowledge of Microsoft 365 Windows operating systems Active Directory/user account management hardware troubleshooting basic networking concepts and help desk/ticketing systems.
• Experience supporting ERP or other enterprise system.
• Strong documentation organization problem-solving and communication skills.
• Ability to work effectively with internal stakeholders external IT providers consultants and software vendors.
• Post-secondary education in Information Technology Computer Systems Cybersecurity Business Systems or a related discipline or an equivalent combination of education and experience.

Preferred:

• Familiarity with CMMC 2.0 cybersecurity frameworks or experience supporting cybersecurity or compliance initiatives.
• Experience with Epicor Power Bi or other ERP/business systems.
• Experience supporting an ERP implementation system upgrade or other significant technology project.
• Experience working in aerospace defense advanced manufacturing or another regulated environment.
• Relevant certifications such as CompTIA A Network Security Microsoft certifications or other related IT/cybersecurity certifications are considered an asset.

Accommodation:

Burloak Technologies is committed to providing an accessible recruitment and selection process. Accommodations are available upon request for candidates participating in all stages of the recruitment process. If you require an accommodation please contact and we will work with you to meet your needs.

Pay Range:

The expected base salary range for this position is $70000 - $90000 CAD annually. Actual compensation will be determined based on the successful candidates skills experience education and qualifications.

Other Information:

This posting reflects a new vacancy in accordance with applicable Ontario employment legislation.