IT Systems Administrator

AtRe:Build our mission is to ensure the next generation of important products are made at scale in America. We are laying the foundation for a better future for our customers employees and communities by revitalizing Americas manufacturing base and creating meaningful jobs across the country including in historically deindustrialized regions.

We operate an advanced end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense electrification medical energy and environment and robotics and automation.

The way we operate is as important as the work we do. Its guided by TheRe:BuildWay 16 principles that shape how we collaborate with each other partner with our customers and vendors and contribute to the communities where we operate.(link toThe Re:Build Way principles)

Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy.This position will be responsible for providing end-users with advanced IT support for hardware software applications operating systems and connectivity. This position will also provide occasional evening and weekend support. Seeking an individual with a customer service focus strong organization skills and superb communication and problem-solving abilities combined with a solid technical expertise.

Critical Attributes:

• Exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team
• Analytical problem solver who excels at addressing issues even in situations involving unfamiliar applications or services
• Metrics Driven: keeps score with a desire to continuously improve
• Phenomenal teammate: enthusiasm and positive attitude ability to work as a member of cross-disciplinary teams
• Capable communicator with good communication abilities in written and verbal formats
• Self-starter: not expected to know everything youre comfortable RTFM or using the Google but also know when to ask for help
• The ideal candidate must pass a background check and have reliable & acceptable references

Principal Responsibilities and Standards

• Responsible for the maintenance configuration and reliable operation of computer systems
• Designs deploys and maintains technical solutions to business problems with a focus on technology documentation and training
• Monitors fixes and solves hardware and software errors by running diagnostics detailing problems and resolutions prioritizing problems and assessing impact of issues.
• Performs upgrades to server hardware operating systems and software to ensure the necessary levels of security availability and functionality of critically important services
• Implements appropriate processes for data protection disaster recovery and failover procedures including execution testing and security of regular backups
• Leads desktop and helpdesk support efforts ensuring all desktop applications workstations and related equipment problems are resolved in a timely manner with limited disruptions
• Coordinates with IT personnel across all Re:Build sites and external service providers

Qualifications

• 3-5 years experience administering IT systems and resolving user issues.
• Demonstrable understanding of Microsoft technologies including Windows 10/11 Windows Server 2012R2-2022 Active Directory Microsoft 365 & Entra ID Azure and PowerShell through professional experience certifications and/or personal projects.
• Demonstrable understanding of networking concepts and methodologies to address challenges.
• Familiarity with virtualization technologies and cloud platforms such as VMware AWS and Azure.
• Familiarity with other scripting programming or query languages such as Python Bash C# JavaScript SQL KQL etc. a plus.
• Familiarity with Linux and MacOS a plus.
• Experience supporting critical enterprise software (e.g. ERP and Manufacturing Execution Systems area) a plus.
• Willingness to work occasional evenings and weekends.
• Willingness to travel (<10%).
• Fluency in written and spoken English.

Location Requirements

• Hybrid Work Week - 3 days in / 2 days remote - Rochester NY

The hourly rate for this position is $27.54- $45.22. This range represents the Companys good faith estimate of the base compensation for this role at the time of posting. Actual compensation will be determined based on several factors including but not limited to relevant experience skills qualifications internal equity and geographic addition to hourly rate this role may be eligible for annual incentive compensation and/or long-term incentives subject to Company plans. The Company offers a comprehensive benefits package including medical dental vision retirement paid time off and other benefits.

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status marital status parental status cultural background organizational level work styles tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at or you may call us at 617.909.6275.