IT Systems Administrator

Sconza Candy Company located in Oakdale California is a hand crafted quality candy manufacturing company which has been in business since 1939. The company specializes in co-manufacturing and co-packaging of chocolate and sugar panned items. The company is seeking an IT Systems Administrator.

About the role

The IT Systems Administrator will be responsible for maintaining configuring and ensuring the reliable operation of our computer systems servers and network infrastructure. This role will play a key role in supporting the day-to-day technology needs of our organization while helping to plan and implement improvements that support business growth.

Key Responsibilities

Install configure and maintain servers (physical and virtual)

Manage and maintain switches routers and other network infrastructure including configuration VLAN setup and troubleshooting

Manage and maintain wireless network infrastructure including access point configuration coverage optimization and troubleshooting connectivity issues

Manage and maintain the VoIP phone system including user setup call routing and troubleshooting

Manage and maintain security camera and surveillance systems including configuration storage and access

Manage and monitor key services including Active Directory Group Policy DNS DHCP and file/print services

Administer and maintain business critical systems including email (Microsoft 365/Exchange) backup solutions and cloud infrastructure

Monitor system performance troubleshoot issues and perform root cause analysis to resolve incidents quickly

Manage user accounts permissions and access control across systems

Administer the identity provider (IdP) platform Okta including SSO configuration MFA policies application integrations and user lifecycle management

Maintain and improve network security including firewalls VPNs antivirus/endpoint protection and patch management

Perform regular system backups and test disaster recovery procedures

Document IT systems processes and procedures and keep records current

Serve as a point of escalation for the IT Support Technician on complex technical issues and provide guidance on best practices

Collaborate with the IT Manager on infrastructure planning projects and technology decisions

Evaluate new technologies and recommend upgrades or solutions to improve efficiency security and reliability

Coordinate with vendors and service providers for hardware software and infrastructure needs

Participate in an on call rotation for after hours support as needed

Other duties as assigned

QUALIFICATIONS AND CORE SKILLS:

35 years of experience in systems administration or a similar IT infrastructure role

Associates or Bachelors degree in Information Technology Computer Science or equivalent practical experience

Working knowledge of office automation products databases and remote control

Intermediate knowledge of networking including hands-on experience configuring and troubleshooting switches routers VLANs TCP/IP VPNs and firewalls

Strong troubleshooting skills and the ability to prioritize and resolve issues under pressure

Excellent communication skills with the ability to explain technical issues to non-technical staff

PHYSICAL REQUIREMENTS:

Primarily an office/desk setting

Exposure to typical manufacturing conditions (noise machinery temperature variation) when walking the plant floor

BENEFITS:

Sconza Candy Company offers a competitive compensation and benefit program which includes full medical and dental coverage 401(k) with company match discretionary contribution (100% vested immediately) vacation and 11 holidays per year.

SALARY RANGE: $85000-$110000

Sconza Candy Company is an Equal Opportunity Employer/EEO.

This description is a general statement and does not include other duties as assigned.

Required Experience:

Unclear Seniority