IT Support Specialist III
Job Location:
Fayetteville, GA - USA
Monthly Salary:
Posted:
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Vacancies:
Job Summary
Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for Find Jobs for Students.
University of Arkansas Fayetteville students will view open positions and apply within Workday by searching for Find Student Jobs at UAF.
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Workstudy Position:
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Founded in 1871 the University of Arkansas is a land grant institution classified by the Carnegie Foundation among the nations top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education research and outreach by providing transformational opportunities and skills fostering a welcoming climate and nurturing creativity discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nations strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health dental life and disability insurance tuition waivers for employees and their families 12 official holidays immediate leave accrual and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
If you have a disability and need assistance with the hiring process please submit a request via the Disability Accommodations OEOC University of Arkansas () : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting please contact Human Resources at 479.575.5351.
Department:
Departments Website:
Summary of Job Duties:
mission overseeing complex systems ensuring compliance with NIST 800-171 compliance for the EECS research facility and managing a vast inventory of technical equipment and infrastructure.
This position is responsible for diagnosing operational problems and system failures performing corrective repairs and preventative maintenance implementing and maintaining a variety of
computing and electrical systems developing policies and budget specifications coordinating departmental event technology and supervising work-study and hourly IT support staff. The
successful candidate will play a pivotal role in supporting departmental growth with its increased IT demands.
Regular reliable and non-disruptive attendance is an essential job duty as is the ability to create and maintain collegial harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
Bachelors degree in a related field from an accredited institution of higher education
Experience working in IT operations IT support and IT systems administration
Experience working in higher education or a large academic/research computing environment
Experience diagnosing and resolving hardware software and network issues
Applicable equivalencies may be considered on the above qualifications.
Preferred Qualifications:
Experience with NIST 800-171 compliance and cybersecurity frameworks such as CMMC
Experience with Export Control and equipment classification
Experience with server and endpoint management and specialty device setups
Experience with systems supporting 500 users or endpoints
Proficiency in operating systems (Windows Linux macOS) networking protocols server environments and endpoint management platforms
Experience supporting specialized laboratory and research equipment such as oscilloscopes probe stations network analyzers instrument-connected workstations or similar technical research setups.
Knowledge Skills and Abilities:
Excellent diagnostic and problem-solving skills and the ability to manage multiple complex tasks projects and priorities
Strong communication and interpersonal skills to work with faculty staff students and administration
Knowledge of security compliance data protection and risk management best practices
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
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Required Experience:
IC
About Company
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.
