IT Support Specialist | Brooklyn, NY 50,000–60,

IT Support Specialist Brooklyn NY $50000$60000

About the Role This is a hands-on on-site IT role for someone who thrives on solving problems in person whether that means imaging a new laptop troubleshooting a scanner on the warehouse floor or making sure a new hires desk is fully set up before they walk in. Youll be the go-to person for anything that requires physical presence splitting time between office support warehouse tech and day-to-day hardware management.

Key Responsibilities

Hardware Deployment & Support

• Image set up configure and roll out workstations laptops and peripherals
• Provide in-person desk-side support for office and sales staff
• Resolve walk-up and floor issues directly on-site rather than queuing them

Warehouse & Device Fleet Management

• Support scanners mobile devices label printers and terminals on the warehouse floor
• Manage the device fleet (PDAs scanners tablets) including provisioning charging stations spares pool breakage replacement and APK deployment
• Maintain shipping station technology scales thermal printers carrier software and workstation upkeep at pack-out

Inventory & Lifecycle Management

• Maintain hardware inventory including asset records physical audits assignment tracking and warranties
• Handle the full equipment lifecycle: receiving staging storage decommissioning and secure wipe
• Prepare onboarding logistics desk workstation phone and peripherals ready before day one plus a first-day systems walkthrough

Interested Send your resume to: