IT Support Specialist
Job Location:
Augusta, ME - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
As an IT Support Specialist you will be responsible for providing technical support and assistance to our employees and clients. You will play a critical role in ensuring that our systems and technology are running smoothly and efficiently allowing us to provide the best possible care to our patients.
Key Responsibilities:
- Provide technical support and assistance to employees and clients on a variety of hardware and software issues
- Troubleshoot and resolve technical problems related to computer systems software and hardware
- Install configure and maintain computer systems and software
- Monitor and maintain network and server systems to ensure optimal performance
- Assist with the implementation of new technology and systems
- Conduct regular system backups and ensure data integrity
- Maintain an inventory of all hardware and software assets
- Create and maintain user accounts and access permissions
- Train employees on the use of new technology and software
- Stay up-to-date with the latest technology trends and advancements in the industry
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field
- Minimum of 2 years of experience in a similar role
- Experience with network and server management
- Proficient in troubleshooting and problem-solving
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong attention to detail and organizational skills
- Ability to adapt to changing technology and software
