Enter a job title or keyword
IT Support Specialist
Job Location:
Job Location:
Albany, GA - USA
Yearly Salary:
$ 60000 - 80000
Yearly Salary:
Posted:
30 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
IT Support Specialist
Employment Type: Full-Time Entry Level
Department: Information Technology
CGS is seeking an IT support Specialist to join our team supporting the legal mission of a large federal agency in Albany NY. This position will allow candidates to demonstrate expertise in providing IT support tasks for the USAO office and its employees.
CGS brings motivated highly skilled and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission we are seeking candidates who are excited to contribute to government innovation appreciate collaboration and can anticipate the needs of others. Here at CGS we offer an environment in which our employees feel supported and we encourage professional growth through various learning opportunities.
Job Duties:
- Perform the primary IT support function by delivering highquality customer service and
maintaining clear professional and responsive communications with end users across all
designated support channels including inperson interactions telephone support email
and electronic ticketing systems to ensure timely accurate and userfocused assistance - Diagnose and resolve problems in response to customer reported incidents.
- Install configure upgrade troubleshoot and maintain hardware and software. For
purposes of this contract hardware includes but is not limited to the following electronic
devices: Personal Computers Laptops Mobile phones iPads Copiers Printers Video
Teleconferencing Equipment Scanners Desk phones and Headsets. - Assist with configuring installing and maintaining network systems using network
standards and protocols and capabilities and applications of network equipment
including hubs routers switches bridges servers and related hardware and assist with
routine updates and patches to existing programs. - Provide password resets for end users.
- Provide user training and assistance on a variety of routine applications and hardware
including orientation for new users. - Provide assistance with setting up relocating and reconnecting computer hardware and
related IT equipment within office spaces.
Job Requirements:
- Bachelors degree in information technology or related field.
- Minimum three (3) years of professional work experience providing general IT support.
- Proficient in Microsoft Office applications including Word Excel PowerPoint Access
Teams SharePoint etc. and Adobe. - High-level working knowledge of Windows Operating Systems; including Server Apple
iOS and mobility preferred. - United States citizenship and ability to obtain adjudication for requisite background
investigation.
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human technical and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems.
For the past nine years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work.
Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore we offer a comprehensive benefits package:
- Health Dental and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health Dependent Care and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
Email:emailprotected
#CJ
$60000 - $80000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
SERVICES CGS strives to simplify and enhance government through the optimization of human, technical, and financial resources. Our team of technologists, consultants, and project managers work with you to understand your needs, offer opportunities to innovate, and deliver a customize ... View more
