IT Support & Cybersecurity Specialist

TAT Technologies (TAT) is a fast-growing profitable provider of aerospace thermal management power and actuation products and repair services. Established in 1969 TAT serves as a global partner to leading aerospace companies delivering innovative solutions across commercial defense OEM and MRO markets. With employees and operations in the U.S. and Israel TAT is recognized for its flexibility technical expertise and commitment to customer success.

We are seeking an IT Support & Cybersecurity Specialist to provide day-to-day technical support for employees while helping maintain the organizations cybersecurity programs and compliance initiatives. This position will serve as the primary IT resource for local users resolving technical issues deploying equipment supporting Microsoft 365 and assisting with cybersecurity controls user awareness and compliance activities.

The ideal candidate enjoys helping people solve technology challenges while maintaining a strong focus on security system reliability and continuous improvement.

This role sits on site in Greensboro NC.

Responsibilities

IT Help Desk & User Support

• Serve as the primary point of contact for employee IT support requests.
• Troubleshoot and resolve hardware software printer network and access-related issues.
• Configure deploy and maintain laptops desktops mobile devices and peripheral equipment.
• Support Microsoft 365 applications Teams Outlook and SharePoint.
• Create modify and disable user accounts and permissions.
• Install software and perform operating system updates.
• Support conference room technology and virtual meeting platforms.
• Maintain IT inventory asset records and documentation.
• Escalate complex technical issues to corporate IT or outside vendors when appropriate.
• Provide outstanding customer service and timely resolution of support requests.

Cybersecurity & Compliance Support

• Assist with implementation and maintenance of cybersecurity policies and procedures.
• Support CMMC NIST 800-171 and ITAR-related compliance initiatives.
• Monitor security alerts and assist with incident response activities.
• Support endpoint protection multi-factor authentication and user access controls.
• Participate in vulnerability management and remediation efforts.
• Conduct employee cybersecurity awareness training and communications.
• Assist with cybersecurity audits assessments and documentation.
• Help maintain secure system configurations and best practices across the site.
• Partner with corporate IT to support security projects and initiatives.

• Bachelors degree in Information Technology Cybersecurity Computer Science or related field preferred.
• 2-5 years of IT support help desk systems administration or cybersecurity experience.
• Experience supporting Microsoft 365 and Windows environments.
• Knowledge of cybersecurity practices and frameworks (NIST SP 800-171 NIST CSF) threat assessment / detection incident response and risk mitigation strategies.
• Experience with Active Directory user account management and endpoint support.
• Database administration and reporting with SQL Server and SQL Server Reporting Services.
• Strong troubleshooting and customer service skills.
• Ability to communicate effectively with employees across all levels of the organization.

TAT Technologies is dedicated to providing an inclusive fun and unique workplace. We believe in acknowledging and appreciating the value of our team members. One way we value our team is by providing a comprehensive and expansive benefits offering to include Major Medical Dental Vision Life 401K with company matching STD LTD accidental coverages EAP and more. Insurance carriers vary based on location.

Equal Employment Opportunities (EEO) TAT Technologies is committed to maintaining a supportive healthy and productive work environment free from discrimination harassment or bullying and complying with all legislative requirements. This includes equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran.

Required Experience:

IC