IT Support Assistant
Job Location:
Noblesville, IN - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Solvix Auto a Meineke Car Care franchisee operating 56 locations across Indiana Ohio Michigan and Illinois is looking for an entry-level IT Support Assistant to join our small but growing IT team. This is a great opportunity for someone early in their IT career whether fresh out of school self-taught or coming from a tech-adjacent retail role to get hands-on experience supporting a real multi-location business.
What Youll Do
- Field and resolve day-to-day IT support requests from store locations phones internet/connectivity issues printers POS-adjacent hardware and general troubleshooting
- Coordinate with our ISPs and phone vendors (Comcast Business VoiceEdge Spectrum and others depending on store location) to report and track outages or service issues
- Provide basic hardware support: diagnosing common PC issues coordinating equipment swaps or repairs and setting up new devices for store staff
- Document recurring issues and maintain clear records of support requests and resolutions
- Escalate more complex technical issues to the IT Systems Administrator as needed
- Occasionally travel to nearby store locations for in-person support or equipment delivery/setup
- Help maintain accurate device and equipment inventory across all locations
- A genuine interest in IT/tech support and a willingness to learn
- Strong communication skills comfortable explaining technical issues to non-technical staff patiently and clearly by phone or in person
- Basic familiarity with Windows troubleshooting general computer hardware and common connectivity issues
- Reliable organized and able to manage multiple requests at once without getting overwhelmed
- A valid drivers license (occasional local travel required)
Nice to have not required:
- Prior experience in a tech-adjacent retail role (e.g. Best Buy Geek Squad Micro Center similar)
- Familiarity with ticketing systems remote support tools or basic networking concepts
No prior professional IT experience required were looking for the right attitude and aptitude as much as a resume.
As a leader in the automotive aftermarket Meineke is constantly looking for driven and talented individuals to join our over 700 shops spanning coast-to-coast we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether youre looking for a position as a Shop Manager Technician or Service Advisor Meineke provides opportunities for real-world experience in your local area.
Required Experience:
Junior IC
About Company
Meineke Car Care Centers offer complete auto repair services and oil changes with our certified car mechanics. Schedule an appointment at your Meineke today.
